My husband and I came for an anniversary trip. It was wonderful experience our first time to the Riu. Outstanding service very clean. Pool was amazing. Drinks were fabulous!
Mike
Mike,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 6 日
Awful!
Awful. Would NEVER go back. So loud, filled with rowdy drunk people, horrible drinks, quality of everything was awful. We into stayed one night and checked out early. Still waiting for my refund
Bri
Bri,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
My favorite All-Inclusive to date
We loved our stay! Perfect temperature and time away! The entire staff were happy, friendly and were doing their best to ensure we had a good stay.
Matthew
Matthew,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 27 日
A Nice Stay
Lots of tasty food choices - breakfast, lunch and dinner buffets plus restaurants - Steak House, Asian, Mexican, Italian. No reservations required. Evening shows were disappointing considering it is a higher end resort. Rooms are well appointed but very cool at night. Pool area was OK with rows and rows of chairs/people all packed in to small area.
Janette
Janette,6 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 20 日
It's heaven for people who drink a lot. For people who don't, it's not worth the price. Had dirty blankets in the roam with stains on them. However they were good with cleaning the roam every morning. Staff was nice and friendly. Quality of food is pretty bad. Ended up eating outside a lot despite it being all inclusive .
Also you can hear everything through the walls. So can't wake up late at all. At night, if there is a party can't sleep because of loud music too.
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Daniel
Daniel,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 7 日
Great resort
Very nice hotel. Heated pool. Some of the restaurants art outdoors. The nights are cool to almost cold. Be sure to bring some warm clothing for dinner.
Michael and lisa
Michael and lisa,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 5 日
Do not stay here, there are better all inclusives
We stayed here for 4 nights and it was very disappointing. The food was terrible. The buffet has the same food every day and it was very stale. The pizza was hard a rock, the meats were poor quality and the veggies were rotten. We couldn’t get into any restaurants ever. They don’t take reservations and anytime we walked up they were booked all night, which didn’t make much sense. The room service food was only a few items. The breakfast buffet ended at 11am and the lunch buffet starts back up at 12:30, so there are basically no food options from 11am to 12:30pm every day. My wife got sick from the food on the first night. We asked for help and the staff didn’t believe us. After the first night experience, we tried to get a refund for the remaining 3 nights as we wanted to stay somewhere else, but they denied our request. Every morning we tried to get a spot at the pools, but they were all full. You can’t reserve any seats and people wake up super early to claim spots that they don’t even use. The pool areas are 40% full of people, but 100% of the chairs are taken, everyday. They need a better system for this. The rooms were super stuffy and smelled like sewage. The only way to get rid of the small was to close the door to the bathroom and showers. The entertainment at night were very bad. We have stayed at many all inclusive all over Mexico and we look forward to the shows. These were the worst shows we’ve ever seen. The rooms were a decent size, beds not comfortable.
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Oscar
Oscar,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Fun In the Sun
Good live entertainment, and excellent drink choices
Scott
Scott,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Great spot for a kidless vacation
We had a great vacation here. The service was amazing and the resort was super clean. The food was decent and little bit above average for a typical all inclusive resort. We would 100% stay here again.
真实旅客
6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 30 日
We had a great time!!! We will be back!
Kim
Kim,5 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Great food, drinks, service and energy! Would return and recommend to family and friends!
Jennifer
Jennifer,6 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 30 日
Ryan
Ryan,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 30 日
Overall we enjoyed our stay here. The staff are super attentive and friendly. The rooms are fine, nothing special. The food is just average but considering it’s an all-inclusive and they’re feeding hoards of people, that’s to be expected. I always appreciated the salad bar and fresh fruit bar. As for the free alcohol, we found out that Mexico has lower proofs on their alcohol so we started ordering doubles. We thought they watered it down! No, it just takes more to pack a punch.
Jackie Lynn
Jackie Lynn,10 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 30 日
Kathleen
Kathleen,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 29 日
We had a Safty. Issue. At 01:00. Am. Some. Air freshener. Unit. Fell from. Roof. Smell. Like. Very bad. Public toilets. Could not sleep. Inform the front desk in morning. Enroza. Fixed it. Next. Day. Very. Scary experience. And. No sleep after the smell
ahmad
ahmad,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 29 日
Over all this resort is extremely clean. Staff was amazing. The food was just OK. The adult side was a smaller resort and you had to walk over to the larger resort for other amenities such as night clubs and sports bars, etc.. Views are amazing and pools were heated which is a must in January.