The staff and the hotel is GREAT!!! The only complaint I have is the airconditioner NEEDS TO BE CLEANED WITH DISINFECTANT. many hotels don’t realize that when the smell of mold and mildew (common in tropics)is coming from the aircon that means the guests are breathing in mold and mildew spores which can make guests sick. I was put on antibiotics and was sick for a week. Highly recommend this happens or I will not be staying again.
Fran lee
Fran lee,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 30 日
Internet was good, saff very friendly.
Only thing was the shower and toilet was not very private.
It faced the beds and had frosted glass.
But still felt uncomfortable.
Other than that all good.
Edward
Edward,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 4 日
Hotel mejorable
Estuvimos 3 noches, el hotel aceptable, por el precio esperábamos más.
Pros
1. La recepción muy bonita
2. Alejado del ruido del pueblo, positivo que no hay mucho ruido
Cons
1. El desayuno no era buffet, a la carta y bastante malo.
2. Es increíble pero la habitación no tenía lugar donde colgar las toallas, ni de mano ni de cuerpo.
3. El pueblo en general es muy feo, la zona no es agradable, pero no sientes inseguridad.
4. Habitación pequeña y baño pequeño, aceptable para max 3 noches.
Santiago
Santiago,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 28 日
真实旅客
3 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 24 日
Lagun hotel has violated environmental law by discharging its waste water which has caused the city to post a notice at their entry way (see picture.)
Additionally, the hotel has also allegedly repetitively violated local privacy laws by publishing the full name of every single guest (including minors) in huge writing on a screen in the lobby. When asked to have our names removed we were laughed at. As a mom traveling with a nine year old I prefer not to have our names known to every single person that enters the hotel!
They forgot to replace our towels THREE TIMES and when we called or saw an employee to ask we were told to wait 40-45 minutes. This was always when we returned to the room from a tour where we were swimming and being in the sun all day we just want to take a shower instead of hanging out in the room with sand still on us while waiting for towels.
The coffee was basically like water (there is an excellent coffee shop about a 4 minutes walk away) and breakfast overall was not the best.
The music at the pool is too loud to actually enjoy it. Everyone at the pool asked for the music to be lowered but the employee ignored every single guest.
The room smelled moldy and I suspect that the wallpaper is there to hide whatever is behind. The common area (lobby, elevator, hallway, pool) were not the cleanest. We left our room after they mopped the hallway and it smelled really bad like they reuse the water over and over again.
panayiota
panayiota,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Great stay, friendly staff, breakfast buffet was good, a bit predictable having the same thing basically every morning. The only complaint would be the shower was a bit moldy and there was nowhere to hang your towels. Also the shower is basically visible to
entire room if and no separate place to change, so if you are sharing a room with someone you don’t want to be unclothed in front of it makes it inconvenient. Otherwise a great place.
Catherine
Catherine,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 9 日
The free breakfast buffet was amazing every day we stayed here. All the staff were very friendly and accommodating! Definitely one of the nicest hotels you could stay at in El Nido!
Camille
Camille,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 9 日
2nd time I stayed here and both for the infinity pool and views. Excellent service by staff as always. Always clean and love the breakfast buffet.
CHARLENE
CHARLENE,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 8 日
The staff in the restaurant, front desk and bar and everyone try their best to make your stay feel comfortable. The location it's 10 min walk from El Nido center where the action is happening. Hotel is good the ac and wifi needs improvement. The breakfast was delicious, included with your stay and you have selection of food. I recommend to take at least El Nido C tour.
Jonathan
Jonathan,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 7 日
Francesca
Francesca,9 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Ein gutes, sauberes und modernes Hotel mit freundlichem und sympathischem Personal. 10 Minuten zu Fuß zum Hafen und zur Hauptpromenade der Stadt.
Mateusz
Mateusz,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 8 月 1 日
Ainslie
Ainslie,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Super séjour ! Équipe au top
Super séjour !
Équipe aux petits soins.
Pleins de petites attentions.
Bravo
CLERC
CLERC,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
It’s dependable locations and convenient.
Sarah
Sarah,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 20 日
Placer
Placer,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 18 日
The hotel and the room itself are
Arnel
Arnel,3 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 7 月 16 日
We had trouble since we checked in at the Hotel. Room was dirty and stinky, we requested to change duvet, towels and pillowcases. Very disappointing. Also tv wasn’t working at all, they couldn’t fix it during our stay. Bathroom uncomfortable and shady.
The only good thing was the pool at the top floor with a nice view.