Absolutely fantastic hotel!! The staff was so incredible welcoming, friendly and made us feel at home. They suggested things to do in the area as well as restaurants, and made sure we enjoyed our stay. The breakfast was so yummy several choices and really high quality food, especially the scrambled eggs was so delicious. The whole family’s favorite at the breakfast. They had local wine in the bar and several other choices. Our room was very spacious with one queen bed and one bunk bed. The room was very well planned fresh, clean and tidy. Down pillows and comforters. An absolute pleasure to stay at this hotel.
Ulrika
Ulrika,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Guilherme
Guilherme,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Very quaint property with helpful staff. We called from train station and they coordinated a e taxi for us. The room had scenic views and was perfect for our family.
Jennifer
Jennifer,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
The rooms and location are great. But the staff was great. Caroline and the staff are absolutely amazing! They helped make the trip outstanding.
Kevin
Kevin,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Sehr freundliche und hilfsbereite Mitarbeiter.
Sabine
Sabine,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Basecamp was comfortable and quiet. The bar/lounge and breakfast buffet were perfect for the start and end of our days. The staff was very helpful and kind. Would stay here again!
Barbara
Barbara,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 6 日
The hotel itself is beautiful, very clean, spacious rooms. The staff are also very friendly and helpful. Great overall experience.
Peter
Peter,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 4 日
BaseCamp is our everything for zermatt
We had a fantastic stay with BaseCamp! They are so welcoming and friendly and helpful in all ways. The room was even better than the pictures show and the location is great. We will definitely stay here on future trips!
Christopher
Christopher,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Owners were so helpful with any and all questions about Zermatt. The breakfast was perfect. Staff were so friendly. Rooms were new, clean and exactly what we needed for our family of four. Location was perfect distance to restaurants and lifts and train station. Highly recommend!
Jennifer Vander
Jennifer Vander,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Elie
Elie,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Superb!
Incredible hotel first class service and comfy beds!
lesley jane
lesley jane,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 21 日
David
David,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 20 日
If you can, book the mountaim view room and you will not regret it. Location is not far to shops and station. Really enjoyed and loved our experience at Hotel Basecamp, highly recommend.
Madel Tricia
Madel Tricia,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Great sevice, and large rooms.
Jim
Jim,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 13 日
The staff are awesome great location well laid out
Brad
Brad,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 13 日
Saaya
Saaya,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Excelente
A hospedagem foi incrível, o quarto é lindo, aconchegante e com uma vista maravilhosa da Matterhorn. Quando retornar a Zermatt ficarei lá novamente. Super indico!
Thatyane
Thatyane,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 5 日
The Basecamp is great. You can walk to the ski bus in about 10 minutes. We stayed 3 nights and they picked us up from the train and took us back via their shuttle which made coming and going easy. The room was extremely dry and very warm. The beds were okay. We were 4 adults in a four person room. The top bunks are very hard to get in and out of and the ladder a little tough. Would be great for small children but difficult for adults. The staff was really nice, especially the lady who checked us in and helped us navigate the skiing and town of Zermatt, which would have been very difficult in the skiing part. . The breakfast was also good. We had a wonderful trip.