Encontramos cucharachas chiquitas en el bufette de en la mañana, me tocó remodelación en la habitación al lado de nuestro cuarto y nadie se ofreció a cambiarnos con todo y el ruido que hacían en las mañanas, están cortos en personal de meseros y tardaban mucho aunque con la mejor actitud eran siempre amables.
Fernando
Fernando,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Eduardo alberto
Eduardo alberto,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
NOS ENCANTO PARA VIAJES EN FAMILIA CON NIÑOS, APARTE SUPER AMABLES.
Sandra
Sandra,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Imelda
Imelda,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 2 日
La atención fue muy buena, la comida deliciosa, el único detalle serían los elevadores que no funcionaban del todo bien, lo recomiendo ampliamente.
José Luis
José Luis,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
❤️🔥
PAOLA CONCEPCION
PAOLA CONCEPCION,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 30 日
Eldar
Eldar,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
It was or first time traveling to Nuevo Vallarta ! It was amazing and a great place for families
Mercedes
Mercedes,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
My daughters (12 yrs and 14 yrs) and I were looking for a quiet and low key holiday. Villa La Estancia delivered. It was beautiful and immaculately maintained. Our room met our needs and offered ample closet space for all of us. The dining options between both Villa La Estancia and Villa del Palmar were excellent. The staff were fantastic and went above and beyond to meet our needs. Having the option to be at a quieter pool or a more lively pool was a bonus. We will definitely be back.
Robyn Lee
Robyn Lee,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 23 日
gonzalo xavier
gonzalo xavier,8 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Si van a tomar alcohol, no es buena opción ya que a las 6 de la tarde terminan las opciones y deben irse a la habitación a hacerlo
Cesar
Cesar,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 14 日
The hotel is very nice. But I think during this busy time the number of staff was not enough. Otherwise the staff are nice.
Sara
Sara,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Kathryn
Kathryn,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Reason we went back to same resort as last year was because of Santana (spectacular pool side service)! Can’t say enough wonderful things about him, excellent representation for the resort, fabulous customer service skills, and so personable. Never have I experienced anyone who takes so much pride in ensuring your needs are met and you get to relax and just enjoy your time. Even when we couldn’t get in his section due to his popularity, if he noticed we were looking for someone, he’d be there to aid in ordering for us. Attentive service with a smile 😊 Muchos gracias Santana!
Sandra L
Sandra L,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Great family friendly resort!
Anthony Edward
Anthony Edward,6 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 7 日
Cleanliness and staff friendly property. The rooms are big and great for families. But pretty much that's where my positive reviews ends. The towel situation is tragic. Barely any towels and if you need a clean dry one you better watch like a hawk the blue container coming out of the hotel. Only two restaurants at Estancia but it says 5 on Expedia. The wait for food is at least an hour and if you have small kids good luck! Morning buffet breakfast is tragic no options whatsoever unless you order but then if you want to wait an hour then be my guest. You can tell the property is doing the minimal possible so they get more profit. Only one bar and it's only swim up. You better wake up at 7am to tip someone to reserve you a chair. Then for everything you order you have to wait to sign the "bill" even if all inclusive or they will hunt you down to your room to sign. The menu options at the restaurants were super limited but the quality of food was great. I was pleasantly surprised. My favorite restaurant was the international restaurant at Flamingos. The service and the food were amazing. The servers were the best! And the food came out so quick. I was very pleased. Some entertainment at Flamingos it was ok. I asked if we can check out at 2pm they 12 pm but will make it happen if I pay $130. But my all inclusive ends at 12pm. So I paid $139 to stay in the room for 2 hrs. What a deal! Not! I don't think I am coming back.
Mariya
Mariya,7 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 7 日
Requieren mejorar la administración de recepción.
Fallas en la recepción, de inicio nos asignan una habitacion en un area que estaban en mantenimiento, con trabajadores puliendo las paredes exteriores con exceso de ruido y polvo en la terraza. No aceptamos la habitacion y nos asignaron otra.. al realizar la salida me cobraban cargos como si no hubiera pagado el Todo Incluido, no encontraban el comprobante del deposito para gastos que dejé al ingresar.. en general el hotel eata muy bien, el personal muy servicial, requiere algo de mantenimiento.
MARTIN
MARTIN,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Our fourth stay at this gorgeous resort we like to call our “second home”! Food at all the restaurants was amazing and service is top notch! Such a perk that Flamingoes next door is also accessible and included in the all inclusive package. House keepers did an amazing job and turn down with chocolates every night was a treat. Don’t hesitate to book if you’re considering this resort!
A couple things to know before arriving. If you plan to take a taxi anywhere pay in pesos or the drivers will rip you off with their exchange rate when you pay with USD and they don’t take credit cards. We ended up using Uber which was very easy and safe. When using your credit card choose pesos as the currency because your credit card will give you the best exchange rate. The beach massage booths also take credit cards and we tipped in cash.
Kristina
Kristina,5 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 4 日
The food is pretty good in all the restaurants, however sometimes it is hard to get in. The daily room service is very sporadic , they will clean your room but won't give you new water or coffee. The staff is very friendly
Tami
Tami,9 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 4 日
My happy place
Eric
Eric,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Very peaceful
Sean
Sean,6 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 2 日
Facility is ok, beach is good. Food is excellent. However access to restaurants is annoying takes forever. Room service is strange , nobody really cares what you ask and conplain. We had 4 room some did not receive waters others tualetics. You can ask and complain noting happens