Too much to go into details over all is not for me
真实旅客
8 晚家庭旅行
8/10
When the air conditioner was on we had a foul sewer smell in the room. Discontinued using air conditioner. Room 25213.
The restaurants were excellent, especially the buffet. The staff was very helpful. The facilities were clean and well kept, exception above. Water park was excellent. Would return.
真实旅客
7 晚家庭旅行
10/10
Muy atractivo el lugar y acogedor para pasar unas vacaciones
真实旅客
2 晚浪漫旅行
4/10
The hotel it’s self if updated and new! The check in process was very smooth! We were traveling with family of 6 ( 2 adults and 4 children). The water park is great ( the life guards are useless as my husband and child almost drowned. One of the slide has a surprise fall with a pool deeper than was expected and while my husband was drowning the guard was just standing there. The options of pools are amazing where you don’t feel crowded. Rooms are also great and updated. The service at the restaurants was just terrible. It was hit or miss with the waiters and as long as you tipped you may get lucky. The food was not great, I got sick mid vacation and came home with nausea and diarrhea. You kitchen staff do not wear gloves ,i was getting spaghetti for my son and the staff grabbed it with his bare hands to serve.
真实旅客
7 晚家庭旅行
8/10
Yunior
2 晚家庭旅行
2/10
It was not great, rooms are not that clean, the food was good that’s about it. Entertainment was ok. Please improve on customer service.
Sal
3 晚家庭旅行
6/10
Realmente quede sorprendía por la forma en la que trabajar el
Staff esta vez, tuve una mejor experiencia en una estadía pasada , realmente la comida no fue muy buena el primero día , pero fue mejorando según pasaron los días , las atenciones en los restaurante no fue para nada buena , en verdad no lo fue .
La recepción para algunos miembros de mi familia fue súper traumática . En realidad está sobre poblado el hotel
Largas filas para entrar al restaurante a comer todo el tiempo
Realmente no me
Gusto mi estadía allí
Harold
2 晚家庭旅行
10/10
It’s amazing and very beautiful can’t wait to go back
真实旅客
2 晚浪漫旅行
8/10
真实旅客
2 晚行程
8/10
Orlando
2 晚家庭旅行
10/10
Las instalaciones estan muy bien cuidadas
la comida en general es muy buena , tienen mucha variedad
真实旅客
3 晚家庭旅行
10/10
This was a perfect family getaway! The water park was great for the kids, the beach and pools were fantastic
真实旅客
4 晚家庭旅行
10/10
El parque acuático es excelente.
Me pareció mal el show de la noche y que hay gatos.
真实旅客
2 晚家庭旅行
6/10
We had a great time the people here are amazing especially Pablo, tutti fruity, Yokaina and Nicaury. The downside is the water is freezing and it is hard to enjoy it even with the nice weather. The waterpark also had cold water which surprised me since it was for kids and not even the jacuzzi had warm water. I would've recommended it if it at least had one heated pool or the kids side had warm water. Also the ceilings looked like it had a lot of moisture from the humidity and the light in the bathroom kept flickering. Honestly the best part were the employees not the place and the excursions are too overpriced. And the extra amenities are also too expensive.
Vannesa
9 晚家庭旅行
10/10
The staff were all so welcoming and friendly.
The culture of the resort was truly amazing, and the amenities, food, beds, showers all were nothing less than great
真实旅客
4 晚家庭旅行
10/10
The place was excellent. The staff was friendly and respectful.
Angel
3 晚家庭旅行
10/10
The property is very clean and the staff courteous. The lunch menu can be improved by offering a larger variety but the breakfast buffet is on of the best I've ever had with a great selections.
真实旅客
2 晚结伴旅行
6/10
Beautiful waterpark but we did the upgrade for the Royalton punta Cana this resort is 5 stars
真实旅客
4 晚家庭旅行
10/10
Great place for familly we have a nice time we will come back
真实旅客
2 晚家庭旅行
10/10
Siempre es bueno volver a Memories. Es nuestro cuarto viaje en familia a este hotel y cada vez nos gusta más.
Aneudis
2 晚家庭旅行
8/10
The hotel staff is a little rude, nothing to worry about but it is something to be considered. The bathroom of the room had a blackish surface on the shower. The food was ok, the pools and the splash zone was great. In general we had a good experience but it is now a 5 star hotel.
Luis
3 晚家庭旅行
10/10
I liked everything about this resort. The service, eating, pool, splash.
真实旅客
2 晚家庭旅行
10/10
Juan Carlos
2 晚家庭旅行
10/10
真实旅客
6 晚行程
6/10
Había cucarachas en la habitación y personal del hotel te asedia constantemente para verderte paquetes