The staff in the lobby was great! Very nice and personable. The music was loud in the lobby, even louder in the elevator, and just when you thought you escaped it and got into your room, your tv is playing the music when you first enter after checking in. The hotel was out of washcloths the first 3 days I stayed, so I had to use a hand towel. The shower that is about a foot away from the bed, the enclosure wasn’t sealed properly anymore and leaked slowly onto the floor and made is squishy and spongy soft. I said something but it was too late for them to do anything and couldn’t look at it until I was out of the room which isn’t my favorite with all my personal belongings in the room. They wouldn’t just transfer me to a new room, which would have been okay but I didn’t want to lose my amazing view. That was the best!