Service level at check in and in general was horrible - they simply did not care! Hotel was not inviting and the rooms were subpar. It was not clean and I felt more dirty after a shower - towels were disgusting. Water was burning hot, and there was some sign on the mirror, but only in Spanish.
Flemming
Flemming,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Bien
Hotel promedio. Para estadia corta esta muy bien
Bernal
Bernal,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 22 日
If it is broken don’t fix it
No hot water, power kept going out
At one point we had no water
The beds spelled of BO as no mattress pads were used
The pictures online do not show how the place is I didn’t recognize the place from the photo
Walls dirty and you get a stained rag for a bath mat
Pool furniture is broken or breaks when you move it
The elevator didn’t work
I tried to think this is not the worst place it is just very clear that they do not care how your stay was
Ingrid
Ingrid,4 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 16 日
Good location hotel
This hotel is at very good location, close to shops and restaurants. Next to the bus station so easy to take bus to water falls in Argetina and Brazil sides, and from and to IGR airport.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 14 日
A l’hôtel Amayal on confond simplicité et saleté ! Tout est ou paraît au mieux douteux depuis le sol jusqu’aux murs, aux sets de tables marron foncé et à la serpillère qui sert de tapis de bain.
Les matelas sont corrects (ce qui justifie la 2 eme étoile) mais que dire de la salle de bains ? Les odeurs nauséabondes, le lavabo transparent qui permet d’avoir vue directe sur la tuyauterie d’un autre âge particulièrement repousssnte… tout y est sauf l’eau de la douche qui fonctionne certes sans pression mais qui est chaude.
Ne parlons pas du petit déjeuner très médiocre.
En résumé pas cher mais encore trop pour ce qu’il en est ….
Vincent
Vincent,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 13 日
Perfecto si solo vas a pasar la noche
Es un hotel Justo para pasar la noche. Está ubicado en el centro de la ciudad cerca de restaurantes y enfrente de la terminal. No es un hotel muy bonito pero si solo vas a pasar la noche está bien.
Alvaro H
Alvaro H,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Guy
Guy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 21 日
Dirty and the room did not get clean daily.
Norman
Norman,2 晚结伴旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 20 日
Beibei
Expedia真实住客点评
2/10 很差
2025 年 1 月 20 日
I booked a room for two days, but in such a hot summer, the air conditioning in my room cannot produce air conditioning. The bathroom is filled with hot water, the shower faucet cannot be used due to falling water, and the floor drain cannot drain sewage at all... Amaya's front desk told us that there are no other available rooms for us to exchange! It is stated that refunds can be made on a daily basis, but the next day it was said that we had to go to Expedia for a refund because we had booked tickets on this website But we have to catch up with them on our next trip, and we cannot continue to entangle with them. Such a bad attitude is unprecedented in history! We request a full refund!
Beibei
Beibei,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 13 日
The staffs are great! Very helpful!
David
David,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 8 日
A convenient hotel
The location is very good, just opposite to the bus terminal. The front desk staff was helpful. However, he was the only staff that can speak English. The hotel should hire more staff as him, which can solve the communication problem.
The hardware of hotel is good, especially the garden. But the service needs improvements. Some facilities should be repaired or fixed.
Xiaoyong
Xiaoyong,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 6 日
Hotel razoavel para um pernoite limpo e situado ao lado da rodoviária
Ernesto
Ernesto,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 29 日
The property looks old. The room is old, but clean. The hotel is just accors the street from bus station, near supermarkets and restaurants.
Lynn
Lynn,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 27 日
Luismiguel
Luismiguel,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 26 日
Terrible but god service
Terrible
Krestina
Krestina,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 24 日
Ótima relação custo-benefício
Há dois grandes diferenciais no hotel: a equipe de atendentes, que fizeram de tudo para nossa estada ser muito boa; e a localização do hotel, bem ao lado do Terminal Rodoviário e perto de todas as atrações urbanas da cidade. Ótimo para quem está de passagem pela cidade ou quer passar de um a dois dias em Puerto Iguazu.
Orlando Maurício
Orlando Maurício,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 13 日
Nice place to stay.. we reached after midnight and the reception staff was very helpful with check in...breakfast was good too.... good place to stay
mira
mira,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 9 日
Kristina
Kristina,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 12 月 1 日
Across the street from the bus station, the location is great for visiting the national park. Also, the buffet breakfast was varied; however the cereal was consistently stale and the orange juice did not taste like actual juice.
The shower often had scalding hot water, regardless of setting; despite the hotel advertising as English speaking, some of the front desk staff barely spoke English; and the AC in the room on the coldest setting was not cold.
Devang
Devang,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 1 日
Tuvimos una buena estadía de dos días. El personal tanto de la noche como el del día, muy servicial.La pieza con suficiente espacio, limpia y con lo necesario. Muchas gracias
Liliana
Liliana,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2024 年 11 月 29 日
El chico de la recepcion super amable. Las habitacion con las sabanas llenas de manchas y pelos al igual que los baños. Las toallas y sabanas amarillentas del mal lavado. La chica que debia cambiar las sabana de muy mal caracter y muy mala actitud, fue un momento muy feo. El hotel necesita una actualizacion, un poco de entusiasmo y caracter. No regresaria.