Wonderful and warm staff, clean and huge rooms, walking distance to plazas and museums!
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Frederik
Frederik,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
A treasure in Madrid!!!
CoolRooms Palacio de Atocha was an amazing stay. I will be staying there anytime I am in Madrid. The room was amazing, clean, and the staff was beyond helpful. My original flight was canceled after I was already at the airport, and I called the hotel back, and they were able to squeeze me into another room for an extra night! Superb customer service!!!
Nicholas
Nicholas,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Sonia
Sonia,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
This hotel really is amazing, thoughtful touches and a kind staff. The whole space is beautiful.
Natalie
Natalie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Sempre incrível.
Incrível sempre!!! Não é a primeira vez que ficamos nesse hotel espero que não seja a última também pois na próxima ida a Madrid ficaremos lá novamente. To ldanequipe incrível. Conforto. Comida excelente. Não é atoa que esse hotel tem o reconhecimento Michelin. Destaque para a funcionária Marmen muito prestativa.
FABIO
FABIO,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
HECTOR ABRAHAM
HECTOR ABRAHAM,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Noah
Noah,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Laura
Laura,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Excelente servicio, personal súper amable, muy limpio y habitación amplia.
Pasamos unos días muy agradables
Ricardo
Ricardo,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 2 日
The staff was very professional, Mr. Domingo was very friendly
Julio
Julio,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Great central location and wonderful friendly staff. Everyone was very knowledgeable about the city and always greeted us warmly. The rooms were clean and spacious. The bellhop was always there to greet us and opened doors. He also helped us with our bags and getting an Uber. No complaints at all..we absolutely loved this hotel
Shawna
Shawna,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Daniel
Daniel,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
The staff was friendly, attentive and went above and beyond to make our stay comfortable and special. The rooms were well appointed with thoughtful things for travelers including, hair irons and tools, converter plugs and chargers. The staff sent over cava for the adults and cookies for the kiddo! And a special sweet treat local to the area for Easter .. overall lovely stay and close to everything!!!
madhulika
madhulika,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Two bedroom superior suite for family was quite large as were the bathrooms. Beautiful ornate finishings. Staff were very nice and helpful. One of the best hotel stays we’ve ever had.
Craig
Craig,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
aleksandar
aleksandar,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 18 日
rafael
rafael,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 18 日
GEORGE
GEORGE,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
We loved our 4-night stay at this elegant boutique hotel with friendly service. The room as promised was quite large, but what the photos don’t capture is the impressive scale: soaring 12’ ceilings, high end finishes and 9’ doors lend a sense of grandeur. There was a dressing area with two closets, and the big bathroom had an enormous shower with two rainfall shower heads, and separate toilet. The Molton Brown full-sized toiletries were very nice. Food in the restaurant was excellent and we especially appreciated the very helpful and engaging staff. The location was convenient; we only used the Metro once as almost everything was within a 20-minute walk.
Michelle
Michelle,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Liz
Liz,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Excellent hotel with exceptionally friendly stuff.
Re: Expedia's benefit - I do not drink Champaign :(
Dmitry
Dmitry,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 30 日
My new go to hotel in Madrid
Perfection. Everything.
It can get noisy some times because the hotel hosts a lot of events but its only during the day or from the restaurant. Besides that best hotel I stayed in and I say this as someone who travels twice a month. Will be back for sure!
Corinne
Corinne,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Wonderful experience. Very clean. Beautiful hotel!