码头之家目前在营业吗？

此酒店在 2023 年 5 月 1 日到 2024 年 12 月 31 日期间关闭（日期可能会发生变动）。

可以免费取消我在码头之家的预订并获得全额退款吗？

是的，码头之家在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

码头之家有游泳池吗？

是的，有室外游泳池和儿童游泳池。

码头之家是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

码头之家提供机场接驳班车吗？

是的，提供机场班车。费用为每辆车往返 MXN 850.00。

何时可在码头之家办理入住和退房？

开始办理入住：15:00；停止办理入住：22:00。退房时间为 12:00。提供无接触办理入住和无接触办理退房服务。

在码头之家及其附近有什么游览观光项目？

在温暖的季节，可以快乐地体验划皮艇等活动。不妨到室外泳池游个泳，也可以使用此酒店的其他服务设施，比如花园。

码头之家店内或附近是否有餐厅？

是的，有一家店内餐厅。

码头之家配备任何户外私人空间吗?

是的，每间房间都有配备家具的阳台。

码头之家周边区域环境如何？

从码头之家仅需1 分钟步行可至莫雷洛斯港礁国家公园。

莫雷洛斯港码头之家住宿优惠| Hotels.com 好订网

Q: 码头之家有游泳池吗？

是的，有室外游泳池和儿童游泳池。

Q: 码头之家店内或附近是否有餐厅？

是的，有一家店内餐厅。

Q: 码头之家配备任何户外私人空间吗?

是的，每间房间都有配备家具的阳台。

2/10 很差

2023 年 5 月 7 日

No point, Hotel is shut down

Absolutely the worst. Checked in with no staff just a key left on front desk, elevator broke on way up to floor with luggage, old razors left from previous guests in bathroom and shower, dirty hairy sheets, shared patio with other rooms and door to patio couldnt be locked as was previously broken into. Safe was not bolted down could just pick it up, lock on safe punched out no way to lock it. Then i spot someone pulling into parking area unloading stuff to hotel and i ask them about who to contact about our room - zero staff anywhere, and it turns out they are the owners (not the mgmt company) and they let me know the hotel is shutting down the very next day Nd they just returned from the lawyers signing the shut down of the hotel due to MIJ poor management...now my wife and I are in Mexico for a week with nowhere to stay...hotels.com helped us recover the remaining week of our vacation but what a gong show...

Clay，6 晚行程

Hotels.com真实住客点评

8/10 很好

2023 年 5 月 3 日

The property was conveniently located 40 min drive to down town Cancun and a quick drive to playa del carmen and other cennotes.

Ana，3 晚结伴旅行

Expedia真实住客点评

6/10 好

2023 年 4 月 24 日

If you are looking for a quiet and affordable place by the ocean, this property offers that. However, the beach front was very dirty, the breakfast option offered by the restaurant was not great. If you are a big eater, don’t depend on the restaurant breakfast option. Getting to town for more food options is like an hour walk using the beach front.

Ofure，7 晚浪漫旅行

Expedia真实住客点评

6/10 好

2023 年 4 月 23 日

Las habitaciones son grandes y con bonita vista. El personal es agradable. La propiedad está descuidada, incluye el desayuno muy básico y sin sabor. Si saben que alrededor no hay nada mínimo deberían tener una tienda. Y por las noches hace falta iluminación. En el mar llega mucho sargazo y no limpian realmente muy descuidado

Maria de los Angeles，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2023 年 4 月 12 日

Atmosphere. Everything is Nice and clean

Jesus，4 晚行程

Expedia真实住客点评

2/10 很差

2023 年 4 月 7 日

Don’t stay here

The whole place needs to be cleaned. Couldn’t get in the pool because of the ring of algae. One nice waiter then one very rude one. Will NEVER be back.

Carla，4 晚结伴旅行

Hotels.com真实住客点评

2/10 很差

2023 年 4 月 1 日

House keeping lady and guy stole my expensive sunglasses from my bag. When we asked them to check the cameras they did not help us out

Rahil Rajeshkumar，4 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2023 年 3 月 31 日

Llegue y ni agua para tomar ,el servicio ,al cliente terrible,el refrigerador no servia ,nada por lo menos de welcome quede super desepcionada en la habitacion que nos quedamos al parecer tienen las maquinas de lavar y el ruido es tremendo ,nada espero puedan mejorar .

Milka，4 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2023 年 3 月 28 日

Le urge de inmediato una remodelacion

Alejandro，1 晚浪漫旅行

Expedia真实住客点评

4/10 尚可

2023 年 3 月 27 日

Lots of things were broken. Our shower drain backed up. The sliding glass door didn't close. NEED SOME TLC

Sergio，2 晚结伴旅行

Hotels.com真实住客点评

4/10 尚可

2023 年 3 月 25 日

unmaintained

the hotel is unmaintained, weak stream in bathroom shower, 1 of the 2 tabs is trembling, no blankets, nice view

SHLOMO，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2023 年 3 月 19 日

Sad but true. I've stayed here 3 times before the last was in 2020. The place is falling apart. I stayed with a group of friends ,four rooms total. Our room had no air conditioning and the room smelled of chemicals. There was a strange grease like substance on much of the floor..probably bug spray. It was nearly impossible to open and close the patio door. Our room had two beach towels, no hand towels. My friends rooms ...one had a huge puddle of water under his AC by morning. The other room the shower drain didn't work. The bathroom fixtures were corroded and in one room the toilet needed repair. The desk clerks were hopeless. Regarding the restaurant there was no ice, no avocadoes. My wife and I ordered mixed salads and we each received a plate with sliced tomato on it. The pool is filthy and one of the underwater lights is hanging by it's electrical cord. The hotel is a disaster. I would like to say one employee who's name is Romeo tried to " fix" all these issues. He deserves a raise. I'm really bummed because this was my airport hotel as I fly in and out of Cancun frequently and it was a hidden gem. Now that I'm traveling again I will find another hotel. Truly a shame.

Mark C，1 晚结伴旅行

Expedia真实住客点评

4/10 尚可

2023 年 3 月 13 日

L’hôtel manque beaucoup d’entretien et de mise au niveau! Les lits étaient confortables mais la literie n’était pas propre ! La piscine manquait de nettoyage et la mini plage devant l’hôtel était plein d’algues et de déchets. Je ne recommande pas cette hôtel à moins d’une bonne mise à niveau. Dommage car petite hôtel tranquille et pas très loin de Cancun,Puerto Morelos, Playa del Carmen

Réjean，2 晚行程

Hotels.com真实住客点评

8/10 很好

2023 年 3 月 7 日

Belle chambre matelas comfortable balcon spacieux avec vue sur océan et assez d’espace pour faire du yoga Personnel aidant et plaisant Variété au déjeuner serait apprécié

Danielle，10 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2023 年 3 月 1 日

Salvador，1 晚行程

Hotels.com真实住客点评

8/10 很好

2023 年 2 月 9 日

We arrived later in the evening. All was ready for us. Security made sure we were who we were and I can say he was very friendly. Breakfast was good!

Julie，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2023 年 2 月 7 日

Taja Rosenlund，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2023 年 2 月 2 日

Ricardo Arturo，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2023 年 1 月 31 日

Norma，4 晚行程

Hotels.com真实住客点评

4/10 尚可

2023 年 1 月 19 日

Los focos del cuarto parpadeaban y la luz era muy tenue. llevo solicitando mi factura una semana sin tener respuesta

Expedia真实住客点评

6/10 好

2023 年 1 月 16 日

You can get much nicer hotel for this price

Hotel is very remote. you definitely need a car. Very poor breakfast for this price in Mexican terms. My room #103 was close to some water pump.. or something, You could constantly hear it. But it wasn't too noisy and very disturbuing. Overall comfortable hotel. Nice view. Direct access to the beach, but there was a lot of seaweed. I've been to many beaches on Yucatan. this one was the least pleasant. May be i was unlucky with the season. Howerver, there was no sea weed on other beaches i visited before and after,

Alexey，1 晚行程

Hotels.com真实住客点评

2/10 很差

2023 年 1 月 13 日

Find another place!

We chose Casa del Puerto because of its location to the Cancun Airport (~20 minutes without traffic) for our last night in Mexico. Let this review serve as your notice to NOT stay here. FIND SOMEWHERE ELSE. Although it was pretty "cheap," Casa del Puerto was completely run down, the staff were not friendly, nor did they seem to care about any of the guests. We walked up to the reception to check-in and a poor guest was pleading with the Front Desk staff for 4 towels because they had not yet cleaned her room that day. It was 5pm! She was begging them for towels so that she could wipe herself down before dinner. How sad is that!? While checking in, we were told we had to pay an additional fee (this was not specified through Hotels.com or in the original Welcome Email.). Our hotel room smelled of strong cleaning supplies. The bed was extremely uncomfortable. The mattress was incredibly firm and the sheets were not soft. The pool was uninviting and only some of the lounge chairs had cushions on them. We had to lay out on wooden lounge chairs which were very uncomfortable. The restaurant was more of a empty room that had a makeshift bar in it. We ordered some tacos and guac and it arrived at the table over 60 minutes after ordering. Do yourself a favor ... DO NOT BOOK THIS HOTEL. Put your money elsewhere and save yourself the headache!

Kristen，1 晚行程

Hotels.com真实住客点评

8/10 很好

2023 年 1 月 8 日

Nice stay, very calm, the beach was not usable but the pool was clean and nice.

Expedia真实住客点评

8/10 很好

2023 年 1 月 8 日

Need a little more staff to keep kitchen/meals service satisfactory. Showers are very slippery, need to add rubber mats. Awesome location right on the beach

Expedia真实住客点评

8/10 很好

2023 年 1 月 2 日

Agradable lugar

Esta perfecto si quieres alejarte de todo y pasar unos días de tranquilidad del bullicio y ruido de cualquier ciudad. El hotel esta algo viejo pero bien cuidado, las habitaciones de muy buen tamaño, el baño tenia mal drenaje y se acumulaba el agua, el servicio bueno pero algo lento debido a personal limitado, esta alejado de Puerto Morelos lo cual representa el beneficio de que no hay mucho ruido por las noches pero se hace mucho gasto en taxi (que en la zona es extremadamente caro) si no rentase carro. La playa con casi nada de sargazo.

Miguel，3 晚家庭旅行

Hotels.com真实住客点评

码头之家

Casa del Puerto

选择日期以查看价格

码头之家的照片库

点评

热门服务设施

主要服务设施 (12)

居家般享受 (6)

客房选择

查看这些日期的空房情况

显示华丽客房, 1 张特大床, 无障碍, 海滨的所有照片

华丽客房, 1 张特大床, 无障碍, 海滨

特色亮点

显示华丽套房, 2 张大床, 无障碍, 临海的所有照片

华丽套房, 2 张大床, 无障碍, 临海

特色亮点

同类型住宿

卡安别墅

街区简介

附近有什么？

周边介绍

餐厅

住宿简介

码头之家

住宿一览

酒店规模

到达/离开

特别入住说明

入住要求

儿童

宠物

网络

停车场

接送交通服务

其他信息

住宿服务设施

餐饮

带儿童同行

游玩项目

服务

服务设施

无障碍设施

客房服务设施

娱乐消遣

居家般舒适

安心入睡

珍奢享受

清洁梳洗

办公通讯

其他

费用和政策

强制收费

其他项目

装修和停业

政策

别称

常见问题

码头之家目前在营业吗？

可以免费取消我在码头之家的预订并获得全额退款吗？

码头之家有游泳池吗？

码头之家是否允许携带宠物入住？

码头之家是否有停车场？

码头之家提供机场接驳班车吗？

何时可在码头之家办理入住和退房？

在码头之家及其附近有什么游览观光项目？

码头之家店内或附近是否有餐厅？

码头之家配备任何户外私人空间吗?

码头之家周边区域环境如何？

点评

关于码头之家的点评

超赞

9.0

7.8

9.0

8.6

点评

2/10 很差

No point, Hotel is shut down

Clay

8/10 很好