My flight to turkey was cancelled and I informed the property of this issue with over 1 weeks notice before my reservation. They refused to provide any sort of compensation and kept the funds basically not caring at all about my circumstances. Absolute greed and atrocious behaviour.
There was a lot of options available such as being provided credit for a future stay, but again, nothing was given. I only received an answer basically saying “too bad, so sad”.
I hope this hotel learns proper customer service and actually acknowledges that things happen, and people can use the thousands of dollars they took for providing zero service.
Sumit
3 晚行程
10/10
Incredible service , phenomenal property , splendid beach ! This
Mohammed
5 晚行程
10/10
Honestly from the moment we stepped foot in the hotel we were overwhelmed by the care and attention we received. Every element has a touch of class from the welcome ice cream to the turn down service in the room in the evening. They have thought of everything. We visited many hotels and estates in the area and honestly the Edition had the best staff, food, drinks menu and the spa was phenomenal. Steam room, sauna, salt room and relaxation area were due high praise. I will now be staying at Edition hotels anywhere they are in the world that I travel next. Also the beach, pool and morning breakfast were incredible. The best eggs Benedict and croissants I have had anywhere in the world. Thank you for the attentive staff.
Alya
4 晚结伴旅行
10/10
Incredible service. Went above and beyond.
Ela
2 晚行程
10/10
herşeyiyle mükemmel bir otel
yeme içme eğlence herşey çok iyiydi. tekrar gitmeyi planlıyoruz.
çok memnun kaldık. herkese de tavsiye ederim.
niyazi
3 晚行程
10/10
Just amazing!!!!
Sadaf
3 晚行程
10/10
Murat
3 晚行程
10/10
Location and sea view
Amin
3 晚家庭旅行
10/10
Best hotel i’ve stayed at in Europe. Great aesthetic and amazing service.
Simon
3 晚行程
10/10
Great
Tanmay
3 晚浪漫旅行
10/10
Seren
3 晚行程
10/10
Maximiliano
2 晚行程
10/10
Very good
William
4 晚行程
10/10
I travel a lot. This year I visited 7 countries including Turkey. For food, I have to say Italy and Turkey stand out. However, the best breakfast I have ever had was hands down at the Edition in Bodrum. Just a side note: If you decide to go to the new Marina, be prepared to spend a lot of money. This of course has nothing to do with the Edition.
Mazin
2 晚浪漫旅行
10/10
DEMET
2 晚行程
10/10
Ibrahim
4 晚行程
10/10
mustafa yigit
1 晚行程
10/10
Mehmet
1 晚商务旅行
2/10
The staff was quite literally the rudest staff I have ever encountered. Save your money, this hotel is NOT worth the price. It is extremely overpriced and horribly operated. I will never return or stay at another Edition hotel again.
Eliza
3 晚结伴旅行
2/10
They even could not find my swimwear that I left in beach
Osman
3 晚行程
6/10
There inability to clean the room properly, to even notice when there is no toilet paper, was shocking. In addition to that, I would go back to the room around 1:30/2 and there has not even been an attempt to clean the room!!
For $1500 a night it’s unacceptable.