2/10
I had a terrible experience with this hotel. I arrived with a confirmed and prepaid booking, only to be told at reception that the hotel was fully booked and they had no room for me. Despite the fact that I had already paid, I was forced to find another hotel at the last minute, late in the evening.
To make matters worse, the hotel has refused to refund me for the night I never stayed. This is unacceptable and feels like outright theft.
Save yourself the trouble – this place is completely unreliable and dishonest.
Lucas
1 晚行程