I had a great stay. Staff was very helpful and the shared areas are nice. Away from crowds.
Nico
2 晚行程
10/10
Suprisingly great for the price. It was beautiful, in the jungle.
Jolaine
3 晚行程
10/10
Kayelee
6 晚行程
8/10
It was my first time going to an eco-hotel so I did not know what to expect but it was a pretty cool experience. Even though the AC automatically turns off from 12pm-5pm, the concrete walls and ceiling fan helped keep the room cool which was essential for getting ready for a wedding.
Ivo was amazing! VERY quick to respond our messages and questions and incredibly helpful with our entire stay. However, I cannot say the same about the concierge service. We attempted to get ahold of our concierge all day Friday with very limited response, same situation on Saturday. Unfortunately this led to us not being able to go on an excursion we had planned on for Sunday. By the time our concierge returned our multiple messages on Saturday, we were already at the wedding we were attending and did not have service to pay for it online. (I had been attempting to get ahold of her since 9am and did not get a message back until 5:30pm.) We were incredibly disappointed by this as we had been very excited for this opportunity.
But again, this was not our experience with Ivo. I felt like Ivo went above and beyond for us!!!
Annie
4 晚家庭旅行
10/10
kimberly
1 晚行程
8/10
Jill
2 晚家庭旅行
2/10
This place is very dirty and very small inside. It’s for someone who is not use to luxury or nice resorts. More for students. I arrived to this hotel and prefered to loose my money than to stay here. Expedia and the hotel wouldn’t refund us so we lost all our money.
Melody
5 晚家庭旅行
8/10
A Pousada Coyote é boa.
Prós, o quarto é espaçoso, bem decorado, o ar condicionado refresca bem e é silenciosa. Ivo nos atendeu super bem também.
Contra, nosso quarto ficava dentro do mangue e era bem úmido, o serviço de quarto não tem constância, então, por toda nossa estadia, nos enxugamos com toalha úmidas. Alguns funcionários tbm não são dos mais gentis ou dispostos a sanar qualquer dúvida (nem trocar as toalhas).
Carolina
5 晚行程
10/10
Great spot, great people
Sean
6 晚行程
8/10
Good
Charlene Dawn
6 晚行程
8/10
Stephan
1 晚行程
10/10
Muy buen lugar en una muy buena zona, todos muy amables, aparte tienes acceso a la playa que está muy bonita, tmb te queda muy cerca los bares, tmb está muy cerca de la reserva de Sian Kaan lo recomiendo al 100
Jesus
2 晚行程
6/10
Inexpensive and good location for South Tulum. 15-20min walk into the party zone area. Hotel is dog friendly.
NANCY
3 晚行程
10/10
No complaints the whole stay! It was perfect
Randy Scott Megninou
5 晚行程
10/10
Carlos
2 晚行程
8/10
Todo excelente, hermoso lugar y muy buen servicio , solo que el agua de la regadera estaba helada
Ernesto
1 晚家庭旅行
10/10
Ivo (the hotel manager on the ground) and his team have done a fantastic job of creating a clean yet jungle-feely spot in the best location of Tulum. The hotel has a partnership with 2 nearby beachfront hotels so you can access their private beaches freely, literally a 2-min walk and you’re on the beach. Definitely staying here again next time.
真实旅客
6 晚行程
10/10
I needed to stay a couple nights on the Tulum beach road for some meetings and this was a great option just steps from the beach and restaurants. Ivo the manager was prompt to respond for anything needed and very kind. A big plus is free onsite parking. The property is a hidden gem. My room was really well-decorated, had great a/c, and hot water. 10/10 would stay again.
Andrew Laurence
2 晚商务旅行
10/10
Great staff and great service
John
4 晚浪漫旅行
10/10
Nice hotel friendly staff
Marley
3 晚行程
6/10
Bien sin más
Lombardo
1 晚行程
10/10
Sai Bhuvan Teja
2 晚行程
10/10
Foi boa. Hotel na praia, quarto como nas fotos. Na realidade no mesmo espaço tem outro hotel e um bar restaurante.
Brunna
4 晚行程
6/10
Leanne
4 晚家庭旅行
10/10
Helpful staff and the most eco friendly hotel ive ever stayed in. Some food within walking distance although at tourist prices. Access to beach could be a smoother process