The clerks lies about the booking capability and they said the tommy would be ready by 3pm, then later on said there was no room any more. Finally, I had to stay at the other hotel. That was horrible and clerks were poorly trained.
真实旅客
3 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 28 日
Not as good as the reviews claim.
Nice hotel. I didn't like that my room wasn't cleaned even though I was gone hours. I also didn't like that they lied and said they don't clean the rooms the first day you are there. They forgot we had two rooms and one got cleaned and the other didn't so clearly they lied. I also didn't like that you have to ask for the spa to be turned on in the pool area and you only get an hour or so then it turns off.
jessica
jessica,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Maritza
Maritza,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Great place for family and a pet.
Maritza
Maritza,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Very good accommodation
Stayed almost a week. Helpful friendly staff, spacious room, excellent breakfast with lots of good choices and space to sit indoors and out, kitchen in room--all pluses. Seems new. Nice workout room, pool and patio area. Airport transport available but need car for restaurants, etc. Air conditioning is loud so bring ear plugs or white noise for sleeping.
真实旅客
6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Joel
Joel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Great
Josh
Josh,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
Dee
Dee,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 6 日
I wouldn't come back if the room was free
Room nothing like the pictures. Spend $200 for the riom then have to pay for parking THAT’S BS. AC so loud couldn't sleep and not coil. Free breakfast would be ok if the employees didn't get there before the people staying at the hotel.
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Kyle
Kyle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Lori
Lori,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Laijornek
Laijornek,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Awesome hotel
Besides the wait to check in everything else was absolutely perfect. The room was amazing 2 bedroom 2 bath it felt like a small apt. The heated pool was awesome. It was a great stay we will definitely be visiting this hotel again
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
Well what to say this residence in has dropped in quality somewhat but has found ways to charge its guest for things that previously it had not. Parking $10 per night in Rancho Cucamonga?? Rooms where not that clean carpets where dirty bathrooms where a little beat up. All the usb chargers in room not working.
Robert
Robert,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Best place me and my husband have stayed at. Everything was clean and service was excellent.
silbia
silbia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Josephine
Josephine,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Brenda
Brenda,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Very clean! Great amenities! Convenient location to our needs
Carrie
Carrie,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Amini
Amini,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
Room was clean and breakfast area was also well stocked and clean.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
It was easy to get an extra days of to stay, Didnt have to change room.