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Homewood Suites by Hilton Albany Crossgates Mall, NY

3.0 star property
Adventure hotel with indoor pool, connected to a shopping center, near Crossgates Mall

Choose dates to view prices

Right next to Crossgates Mall, Homewood Suites by Hilton Albany Crossgates Mall NY offers a warm welcome with free breakfast and a cozy fireplace in the lobby. Play basketball or take a refreshing dip in the indoor pool - then connect with high-speed WiFi or work out at the gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Housekeeping (on request)
  • Indoor pool
  • Fitness center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Separate sitting area
The current price is CNY886
CNY1,014 total
includes taxes & fees
Apr 5 - Apr 6

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

49-inch flat-screen TV with digital channels, TV

Studio, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Hearing) | Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Suite, 2 Queen Beds, Accessible (Hearing) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch flat-screen TV with digital channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

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The price is CNY1,008
CNY1,155 total
includes taxes & fees
Mar 29 - Mar 30
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About the neighborhood

Map
1651 Western Avenue, Albany, NY, 12203

What's nearby

  • Crossgates Mall - 3 min walk - 0.3 km
  • Regal Crossgates - 8 min walk - 0.7 km
  • Albany NanoTech Complex - 4 min drive - 3.9 km
  • University at Albany - 4 min drive - 2.9 km
  • Broadview Center - 5 min drive - 3.3 km

Getting around

  • Albany Intl. Airport (ALB) - 9 min drive
  • Schenectady, NY (SCH-Schenectady County) - 22 min drive
  • Hudson, NY (HCC-Columbia County) - 41 min drive
  • Albany International Airport Station - 9 min drive
  • Albany-Rensselaer Station - 14 min drive
  • Schenectady Station - 17 min drive

Restaurants

  • ‪Dunkin' - ‬3 min drive
  • ‪Dave & Buster's - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Maggie McFly’s - ‬6 min walk

About this property

Homewood Suites by Hilton Albany Crossgates Mall, NY

Homewood Suites by Hilton Albany Crossgates Mall, NY puts you just a 5-minute drive from Crossgates Mall and University at Albany. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. Also, this hotel is within a short drive of Colonie Center Mall. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 96 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 25 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills
  • Free reception (select days)
  • Water dispenser

What to do

  • Basketball
  • Pool table
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Double sofa bed
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Housekeeping on request
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Cleaning supplies

Fees & policies

Refundable deposits

  • Breakage deposit: USD 150 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM
  • Guests under 21 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Homewood Suites Hilton Albany Crossgates Mall NY Hotel
Homewood Suites Hilton Crossgates Hotel
Homewood Suites Hilton Albany Crossgates Mall NY
Homewood Suites Hilton Crossgates
wood Suites Hilton Crossgates
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall, NY Hotel
Homewood Suites by Hilton Albany Crossgates Mall, NY Albany

Frequently asked questions

Does Homewood Suites by Hilton Albany Crossgates Mall, NY offer free cancellation for a full refund?

Yes, Homewood Suites by Hilton Albany Crossgates Mall, NY does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.

Are pets allowed at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Yes, there's free self parking.

What are the check-in and check-out times at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Homewood Suites by Hilton Albany Crossgates Mall, NY?

No, this hotel doesn't have a casino, but Rivers Casino & Resort (18-min drive) is nearby.

What is there to do at Homewood Suites by Hilton Albany Crossgates Mall, NY and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation onsite includes basketball. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.

Does Homewood Suites by Hilton Albany Crossgates Mall, NY have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

What's the area around Homewood Suites by Hilton Albany Crossgates Mall, NY like?

Homewood Suites by Hilton Albany Crossgates Mall, NY is a short 5-minute walk from Crossgates Mall and 10 minutes' walk from Regal Crossgates.

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Reviews

Homewood Suites by Hilton Albany Crossgates Mall, NY Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a nice addition with a variety of options and helpful staff. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Children
Shopping malls
Family friendly
Shower
Shopping
Location

Reviews

Verified

10/10 Exceptional

Our swcond time stsying at this locstion. Everything was great! Comfortable beds, clean and spacious.
Alicia, 1-night trip
Verified

10/10 Exceptional

The service is outstanding. This place is CLEAN. A refreshing stay on the road.
Bailey, 2-night trip
Verified

8/10 Very good

One night stay Tariq at the front desk was very kind.
Mohamadou, 1-night trip
Verified

10/10 Exceptional

The check in was great and the staff was friendly. The room was clean and comfortable.
Kinshasa, 1-night trip
Verified

10/10 Exceptional

The free breakfast was great. The hotel room was excellent.
Zahra, 2-night trip
Verified

10/10 Exceptional

great place
Hui, 1-night trip
Verified

8/10 Very good

Very clean , quite and spaced
Paul, 1-night trip
Verified

10/10 Exceptional

All are great
Endro Budi, 1-night trip
Verified

10/10 Exceptional

Housekeeping and Kitchen staff were amazing
Rebecca, 1-night trip
Verified

10/10 Exceptional

Nice big area but people still have trouble finding the way in when driving. Beautiful inner sitting area and comfy by the faux fireplace. 2 area to eat, one upscale and one casual. Nice, friendly staff at the front desk.
Deborah, 3-night trip
Verified

10/10 Exceptional

We enjoyed our staff from our spacious & clean room to the excellent amenities and walk ability to restaurants and shopping!
Patricia, 1-night trip
Verified

8/10 Very good

Place was good
jaime, 3-night trip
Verified

10/10 Exceptional

Perfect hotel for our needs. Free laundry was an amazing amenity.
Jeremy, 4-night trip
Verified

10/10 Exceptional

Great stay

Friendly staff, spacious and comfortable room.
Patricia, 1-night trip
Verified

10/10 Exceptional

Great stay

Great location, comfy hotel, delicious breakfast
Holly, 1-night trip
Verified

10/10 Exceptional

Super hotel

This hotel was excellent. I couldn't have enjoyed anything better.
james, 1-night trip
Verified

10/10 Exceptional

Perfect place to stay when you’re visiting family!
Judy, 1-night trip
Verified

10/10 Exceptional

Nice place

I felt the place was amazing it was clean and convenient plus comfortable.
Anthony, 1-night trip
Verified

10/10 Exceptional

Nice hotel. Close to shopping and colleges
Cheryl, 2-night trip
Verified

10/10 Exceptional

Great hotel… super clean
Dawn, 1-night trip
Verified

8/10 Very good

The room had an electric 2 burner cooktop, full sized fridge and microwave. The room was clean with effective heating unit. It was ZERO outside the night we were there. The only MINOR issue was the placement of the TV. It was wall mounted in the middle of wall #2. Wall #1 had the bed headboard and Wall #3 had the couch. TV viewing was from a huge side angle. But that was easily overcome by moving the couch to be in front of the TV. We had food delivered to the room from a local pizzeria who also did a very nice job with food quality, cost and speed of delivery. We will be going back to this same hotel every time we have to travel to Albany's Funny Bone Comedy Club at Crossgates Mall.
David, 1-night trip
Verified

10/10 Exceptional

Great service
Catherine, 1-night trip
Verified

10/10 Exceptional

Very conveniently located. Crossgates is right behind us and the University is just a few minutes away. Great price for a spacious suite. Gave me and my son room to have our own space. Nice front desk staff and great free breakfast. If he chooses SUNY Albany, this will be our go to hotel!
Shelley, 1-night trip
Verified

10/10 Exceptional

I liked that the staff were friendly and they gift you something at check in..
Quadasia, 10-night trip
Verified

10/10 Exceptional

Perfect stay for a girls weekend to Albany for the tulip festival. 6 of us shared a two room Suite, double Queen with sofa bed in living room and kitchenette. The layout was perfect for our short stay. Well done Hilton!
Mary, 1-night trip