我們同行者總共訂了4間房間,在中午12點左右抵達,當我表示要check in後,櫃檯人員毫無反應,並與其他人聊天,馬尼拉大部分的服務人員都是如此。
前台MILE小姐告知可以先給我兩個房間,稍後回來時再到櫃檯領取剩下的兩份鑰匙,但是當我們晚上回來時,一切都沒有交接,甚至要求我們重新提供護照,前台也不知道下午給房間是在誰的名下,於是我得再次聚集整團的人來簽名提供護照,我前後在櫃檯站了超過1個小時,真的非常誇張,當我告知已簽署所有文件且付款完成,晚上的服務人員並不想搭理我,只是要求我再次提供所有資料,我表現出不愉快,但我仍對他說謝謝,而他在我們多花了近一個小時時間後,只用一句you can go作為結束,並且跟旁邊同事做了不耐煩的表情,真的是非常糟糕的服務體驗
房間一切都很舊,但是很大,對得起價格,4個房間中,一間馬桶無法正常沖水,一間沒有拖鞋,浴室排水都非常差,冷氣很吵,地點:非常塞車的地方
對了,有一個枕頭非常臭,聞起來像很久沒清洗了
退房也花了20分鐘左右,沒有特殊原因,他們只要收下房卡,用無線電通知確認房間,只是這樣,可是人員的動作很慢
真实旅客
1 晚家庭旅行
6/10
1. Close toUN avenue, safe area and good location to LRT and historical site
2. Breakfast too simple, just like the 2-star one. Very salty scramble egg and other dishes, need to improve! Coffee is tastes like water.(only pot coffee)
3. Only soap provided in room for body wash. So weird.
4. Wifi speed is fine, not that bad
5. AC is very noisy.
Chen Yi
2 晚行程
8/10
Kai-Wei
2 晚商务旅行
10/10
Very good enjoy
michael
7 晚家庭旅行
10/10
整體感覺不錯,但因為館內使用地毯,導致霉味很重,離LRT 1 United Nations 站很近,地點很好,去很多景點都很近
真实旅客
1 晚行程
4/10
Charles
2 晚行程
6/10
SHAO-TING
3 晚行程
10/10
JUN
1 晚行程
6/10
It was ok. Old hotel. Breakfast is good for phinoy locals . Staff friendly and helpful.
The hotel is very good for the price. I still think there is to much control in the intrince and beer is the most expensive I ever pay in a hotel
carsten
3 晚行程
10/10
Very good keep it up!!!
Noel
1 晚行程
10/10
Martin
1 晚结伴旅行
6/10
The staff are very nice people and friendly. Nice selection of food .
Ramon
1 晚家庭旅行
10/10
Version, far Mars, everybody at the hotel was awesome.
The rooms where a blessing. I really like this hotel and all their employees thanks again mr lyons
Robert
2 晚家庭旅行
8/10
EIJI
3 晚行程
6/10
Had to wait for my room for 20mins.and i was there 5:30pm and check in time is 2pm