Worst ever hotel. I have no idea how Expedia give them 5star. This is not even close to 3 star. Power breaker goes off every minute. Keeps changing room and nothing is fixed. Never going to stay in this hotel. You should consider giving a professional assessment before rating stars to a property
ALI
ALI,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 12 月 23 日
Worst stay ever for a five star rating. I have no idea how expedia determine the star rating on this website since this is not even close to 4 stars. The room was not clean, TV was not working & the wifi is not even connecting. Expedia should not let the property rate itself based on their looks but to be based on the customer’s ratings.
ALI
ALI,6 晚行程
Expedia真实住客点评
8/10 很好
2024 年 9 月 2 日
HASSAN
HASSAN,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2024 年 6 月 2 日
Book if u dont have any other option
I suggest its best to stay away from this hotel, unless you dont have a choice. They didnt accept the booking when we showed from hotels.com and had to wait on an international call for 10 mins its then they reluctantly took us in.the breakfast was next to nothing.. half of the food wasnt available. The hotel staff was very much giving us a cold shoulder..
Mahmood
Mahmood,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 2 月 7 日
Location is good👍
Suzadur
Suzadur,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 1 月 21 日
Kay Choong
Kay Choong,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2023 年 12 月 15 日
Bad service
I had reservation confirmed and when I arrived to hotel they said it’s fully booked and canceled my reservation
Yariv
Yariv,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2020 年 3 月 13 日
Could be great, Maintenance very bad
The hotel and its team are very good. The maintenance is very bad. I have had to replace 3 times Room till I am tiered but it is the best room I have found in the hotel.
1. First room as I took a shower the waste water tube was blocked and the tech. man has fixed it.
2. The door to the wc could not be closed therefore I have had to replace another room.
3. The water pressor is very low and let the feeling someone is piecing on you.
4. Confusion on the lift Bottom Nr. 1leads to rooms Nr. 200 and up. and so on with tho other bottoms.
Aharon
Aharon,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2020 年 2 月 14 日
The staff was amazing!
Everyone was
Lena
Lena,4 晚行程
Hotels.com真实住客点评
8/10 很好
2019 年 11 月 19 日
I had nice stay at Trillium Hotel for my business trip.
The room spacious enough & comfortable bed.
I was stay at room no 201, which face the front side of the hotel.
The staff are friendly and helpful. Their american breakfast also good, just some flies disturbing during my breakfast time.
真实旅客
3 晚商务旅行
Expedia真实住客点评
8/10 很好
2019 年 10 月 21 日
Property’s finishing is very unique. it seems very clean and comfortable. Staffs are very helpful. But I disappointed about the aria where the property placed.
真实旅客
2 晚商务旅行
Expedia真实住客点评
2/10 很差
2019 年 10 月 20 日
真实旅客
1 晚行程
Expedia真实住客点评
6/10 好
2019 年 6 月 22 日
Property shouldn’t be in that area road conditions was so poor.
真实旅客
3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2019 年 5 月 21 日
Pierre
Pierre,1 晚浪漫旅行
Hotels.com真实住客点评
4/10 尚可
2019 年 2 月 21 日
I started keeping a list of all the problems with this hotel, but I stopped after the list surpassed 10 items---some items are too disgusting to list here.
It's a new hotel, yes, but it also seems as though it's a hotel that was dreamt up by someone who knows nothing about hotels. The staff tried to help, but I think this place is a lost cause if the current management is kept in place.
真实旅客
2 晚行程
Expedia真实住客点评
4/10 尚可
2019 年 2 月 14 日
Location was awful
It was not a five star hotel as the website said
No bar menu/ they just charged us a rather high price for two drinks
No Sri lankanfood
The room was noisy because of the location
The hotel was across a recycling centre
真实旅客
2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2018 年 12 月 26 日
Very satisfactory. Hospitality is the best so to speak. Friendly staff and a very good stay. Food exceptionally good.