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Hotel Metropolitan Saitama Shintoshin

3.5 star property
Hotel with restaurant, near Saitama Super Arena

Choose dates to view prices

Hotel Metropolitan Saitama Shintoshin, close to Saitama Super Arena, offers a warm welcome with a coffee shop/cafe and restaurant. Stay connected with in-room WiFi, enjoy luggage storage and dry cleaning/laundry services. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Convenience store
  • ATM/banking services
  • Vending machine
  • Microwave in a common area
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CNY458
CNY504 total
Jun 7 - Jun 8

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Double Room

Free toiletries, hair dryer, slippers, electronic bidet

Superior Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Single Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Single Room

9.4 out of 10
Exceptional
(38 reviews)
  • City view
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Semi Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Semi Double Room

9.6 out of 10
Exceptional
(25 reviews)
  • City view
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Double Room

8.8 out of 10
Excellent
(29 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Twin Room

Executive Twin Room | Living area

Executive Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Semi Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Semi Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Triple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Executive Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Single Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Single Room

  • Sleeps 1
  • Free WiFi

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About the neighborhood

Map
11-1 Shintoshin, Chuo-ku, Saitama, Saitama, 330-0081

What's nearby

  • Keyaki Hiroba - 1 min walk - 0.0 km
  • Saitama Super Arena - 1 min walk - 0.2 km
  • Cocoon City - 6 min walk - 0.6 km
  • Japan Mint Saitama Museum - 12 min walk - 1.0 km
  • Yono Park - 4 min drive - 2.4 km

Getting around

  • Haneda Airport (HND) - 95 min drive
  • Narita Intl. Airport (NRT) - 118 min drive
  • Saitama-Shintoshin Station - 5 min walk
  • Yonohommachi Station - 23 min walk
  • Omiya Station - 25 min walk

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪EXCELSIOR CAFFÉ - ‬2 min walk
  • ‪舎鈴 - ‬1 min walk
  • ‪杵屋 さいたま新都心店 - ‬2 min walk

About this property

Hotel Metropolitan Saitama Shintoshin

  • At Hotel Metropolitan Saitama Shintoshin, you'll be just a 5-minute drive from Saitama Super Arena and Nack5 Stadium Omiya. Guests looking for a bite to eat can check out カフェ クロスヤード, which serves breakfast and lunch. Also, Omiya Park and Railway Museum are within a short drive. Fellow travelers love the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 157 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite self parking (JPY 3300 per night)
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Coffee shop
  • Shared microwave

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Shopping

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • At least 80% lighting from LEDs

Accessibility

  • Elevator

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs

Special features

Dining

カフェ クロスヤード - This café serves breakfast, lunch, and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2530 for adults and JPY 1430 for children

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Self parking costs JPY 3300 per night
  • Guests must contact this property in advance to reserve onsite parking

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests traveling with a service animal must contact the property prior to arrival.

Also known as

Metropolitan Saitama-Shintoshin

Metropolitan SaitamaShintoshi

Hotel Metropolitan Saitama Shintoshin

Hotel Metropolitan Saitama Shintoshin Hotel

Hotel Metropolitan Saitama Shintoshin Saitama

Hotel Metropolitan Saitama Shintoshin Hotel Saitama

Frequently asked questions

Does Hotel Metropolitan Saitama Shintoshin offer free cancellation for a full refund?

Yes, Hotel Metropolitan Saitama Shintoshin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Metropolitan Saitama Shintoshin?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Metropolitan Saitama Shintoshin?

Yes. Self parking costs JPY 3300 per night.

What are the check-in and check-out times at Hotel Metropolitan Saitama Shintoshin?

You can check in starting at 3 PM. Check-out time is 11 AM.

What is there to do at Hotel Metropolitan Saitama Shintoshin and nearby?

Recommended spots to visit include Saitama Super Arena (2-min walk) and Nack5 Stadium Omiya (1.8 mi), along with Omiya Park (1.8 mi) and Railway Museum (2.4 mi).

Are there restaurants at or near Hotel Metropolitan Saitama Shintoshin?

Yes, there's an onsite restaurant, カフェ クロスヤード.

What's the area around Hotel Metropolitan Saitama Shintoshin like?

Hotel Metropolitan Saitama Shintoshin is a short 5-minute walk from Saitama-Shintoshin Station and 2 minutes' walk from Saitama Super Arena.

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Reviews

Hotel Metropolitan Saitama Shintoshin Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious, with a wide variety of food options and good service. (5 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

8/10 Very good

Very clean, nice and quiet.
Jeff, 1-night trip
Verified

10/10 Exceptional

Great place to stay
Patricia, 2-night trip
Verified

10/10 Exceptional

2 min walk from exit of Saitama-Shintoshin station. Super convenient and close to many restaurants. Staff are very friendly and helpful.
Tim, 2-night trip
Verified

10/10 Exceptional

Great location
Shoko, 1-night trip
Verified

10/10 Exceptional

Convenient location!
C, 4-night trip
Verified

8/10 Very good

Staff is nice and very helpful. Extended my stay after the first night. Like the environment around and close to JR.
C, 4-night trip
Verified

10/10 Exceptional

The room was very comfortable.
Paul, 2-night trip
Verified

10/10 Exceptional

Just next to train station and shopping malls
Po Wah, 2-night trip
Verified

10/10 Exceptional

Clean and tidy.
Hisaaki, 1-night trip
Verified

10/10 Exceptional

Stayed for several nights. Nice hotel room. Conveniently located near shopping and train station.
Nik, 4-night trip
Verified

10/10 Exceptional

Great experience with excellent service.
David, 3-night trip
Verified

10/10 Exceptional

It’s a nice, cozy hotel. It’s pretty close to the Saitama Sin Toshin Station and Saitama Arena. It’s very convenient.
Chizuko, 1-night trip
Verified

10/10 Exceptional

I liked how quiet my stay was. Rooms were nice. It was also super convenient to be located so close to the train station and the arena.
Ashley, 2-night trip
Verified

10/10 Exceptional

Located at very convenient place. Room was clean and spacious. Buffet had great choices of Japanese/western food
Mayu, 1-night trip
Verified

10/10 Exceptional

Fantastic access for Billie EIlish's HMHAS tour at Saitama Super Arena. With a 7-Eleven & Lawson right across the public square, ticket collection was super easy and the train station is literally next door. The room was perfect for a short concert stay, and the breakfast buffet was great.
Matthew, 3-night trip
Verified

8/10 Very good

It’s very clean and convenient
Sherwin Mark, 2-night trip
Verified

10/10 Exceptional

I attended an event at the super arena. Absolutely amazing location for train station and event.
Jennifer, 2-night trip
Verified

10/10 Exceptional

Very convenient for attending events at Saitama super arena.
Kevin, 1-night trip
Verified

10/10 Exceptional

I like the service, very good
SHINICHI ALVIN, 2-night trip
Verified

10/10 Exceptional

Excellent service! Room was very clean and all amenities were provided in the room. Very good location, the hotel is closed to the train station, cocoon city malls, convenience stores and many restaurants. Front desk and restaurant staffs were very polite and helpful. We will definitely book this hotel again on our next trip to Japan! ❤️
Gia, 4-night trip
Verified

8/10 Very good

The breakfast was good. Service was friendly. Overall good experience. But I feel the room ventilation is not very good, kind of stuffy. I kept sneezing after entering the room and I don't have nasal allergy. Could be due to the carpet. May be better to replace carpet with simple flooring.
ChinChun, 2-night trip
Verified

10/10 Exceptional

Close to the station. Breakfast is served until 10am so you can relax. The buffet is very delicious. There are no steps in the bathroom. Quiet. The only view from the window was the building in front of me. It was a bit difficult for a 4-day stay.
Anzu, 4-night trip
Verified

10/10 Exceptional

I got to the hotel earlier than check in time, but the staff was accommodating with holding my bag's until check in time. When I arrived to check in they already had my bags put into my room for me. So many more things the staff did, but I must say the experience was just awesome. I wish there was a six star rating because this hotel deserves it. From the room, to the breakfast, to the service, and definitely the staff.
Robert, 2-night trip
Verified

8/10 Very good

good
??, 1-night trip
Verified

10/10 Exceptional

A new and safe hotel. Direct access from the station.　There are no steps in the bathroom. The basic makeup kit was very helpful. The staff were very kind. The breakfast was delicious and beautiful. It was served until 10am so there was no stress. I would like to stay here again if I have the opportunity. Thank you.
Anzu, 2-night trip