I made a horrible mistake and booked thr wrong dates because i had a hole in my macular and could not see well. After my surgery and recovery which was around 1 month I realized the horrible mistake. They refused to give credit and charged room fees as well as over $600 in taxes for a room that was not occupied by me.
Debra
Debra,2 晚行程
Hotels.com真实住客点评
8/10 很好
2019 年 4 月 7 日
Great views but check the small print
The staff were very friendly and informative, food was great, their own produce was great and the views were amazing. I would love to return in warmer weather when the pool is open. The only downside was being charged €50 cleaning fee. I missed it in the small print when booking. This wasn't a fine for leaving the rooms untidy, this is their standard charge for their 1 bed apartments. We stayed there 1 night and still had the same charge as someone who stays for a week. The costs should be part of the overall price. We also had to pay extra for heating.