The hotel is very pretty itself and the environment in the hotel is wonderful. There is a sky bar where you can enjoy a chill night. The room is cozy and decorated in a 5 stars hotel way. The cup broke when we poured some boiled water. One of the air conditioners did not work and the room is hot. Staff is super helpful and its service is highly appreciated. When I reflected the situation to the staff, he arranged a new cup to us immediately and swapped a new room for us in short. The breakfast is tasty which is out of our expectations. When my friend and I left the hotel, the staff gave us some souvenirs for compensation and kept saying sorry for the situation we experienced. Staff attitude is really five out of five as guest can really be well served. I would highly recommend this hotel to others who would like to visit Hanoi.
Hang Kit
Hang Kit,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2020 年 2 月 26 日
非常值得入住
服務人員非常熱情也十分細心
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 10 月 16 日
LICHIEN
LICHIEN,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 9 月 18 日
Good hotel
Joanna
Joanna,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2019 年 9 月 14 日
Highly recommend! Excellent hotel and staff
The hotel and its staff is awesome! My husband and I were treated nicely and professionally by staff: they were very proactive and passionate to support and help you though we just stayed one night (and I hope we could stay longer!) We booked a suite and it is super spacious. It is good for its value. And I like the massage so much, clean and relaxing!
Chung Ni
Chung Ni,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 9 月 6 日
IHSIN
IHSIN,2 晚浪漫旅行
Hotels.com真实住客点评
8/10 很好
2019 年 5 月 27 日
will come back again!!
overall it's a very nice hotel to stay, the room is very big and clean with great design
I was staying at room 602, it is a queen size room, very spacious. it's about 10 min to the old town and everything is very close to this location. I would come back again!
Delicacy and Spa Hotel is well located near the city centre. The room is so comfortable and the staff are all friendly, helpful and professional! The spa in the hotel is also worth trying! We visited twice as they got discount for us. Will definitely stay here again when we are in Hanoi !
On
On,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 12 月 31 日
非常舒適愉快的住宿體驗
新啟業的旅店,員工充滿工作熱誠,在各方面都全力協助住客,務求令他們有一個愉快的旅程。
真实旅客
5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 11 月 30 日
Excellent stay experience !!!
A grand opening beautiful hotel and super friendly staff !
YuHua
YuHua,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Sehr angenehmes Hotel. Essen und SPA ausgezeichnet.
Die Lage ist perfekt zentral und doch war das Zimmer zur Straße sehr ruhig.
Jederzeit wieder!
Andreas
Andreas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
junseok
junseok,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 23 日
Un hotel carino, ad un ottimo prezzo. Team fantastico, buona colazione sofistifacata, peccato la cemera ma soprattutto il bagno piccolo.
Comunque tornerei volentieri
Francesca
Francesca,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Excellent staff and service. We enjoyed our stay in Hanoi.
Rita
Rita,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Anbefales
Veldig gjennomført hotell. Noe støy. Ikke frokost inkludert
Sander
Sander,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Amazing hotel, high level services and staff are friendly. Very good location as well. Highly recommended.
Wasim
Wasim,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 16 日
Breakfast buffet was ok, subpar compared to other hotels in the area (like Trendy). Staff was helpful but again, not as helpful as other folks. Overall I would stay here again as it was safe, quiet and clean.
Robert
Robert,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Hue made the stay the best stay possible. Whilst the hotel was of an excellent standard, Hue’s hospitality brings it up a level. She was super helpful with all recommendations, communication and providing a real personalised service. She was contactable at all times, even when out of the hotel! We based our 6 days in Hanoi, based upon what Hue said and it was the best decision we made. She gave excellent recommendations and really cares for her country. Perfect stay for our honeymoon!