4/10 尚可
2025 年 7 月 26 日
Rooms that stink
Checked in to room with a heavy odor. Spoke with the desk who came to room and gagged when walking in. They had no other rooms available for the night and only suggestion was share my adult sons room with zero compensation. They offered to move to a different room remainder of stay. The supervisor Kayla was supposed to contact me that NEVER happened. When checking out front desk guy David claimed they checked the room found no odor and booked it to others without complaints. I asked so you are saying I am lying aling with your coworker. This hotel and service does not meet the Bonvoy standards or the standards of any ither Fairfield I have stayed at. Going forward I guess I remain loyal to Hilton.
Trisha
Trisha,3 晚家庭旅行
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