飯店設備很新, 服務人原客氣有禮. 但房間內沒有冰箱, house keeping 打掃有點馬虎, 很多地方沒做 (杯子沒洗, 茶包沒補充). 訓練與考核待加強.
YUNG
4 晚行程
8/10
Hotel nya bersih dan tenang, berdekatan dgn A.Yani Mal Pontianak, namun agak jauh dari pusat kuiiner disekitar Jl.Gaah Mada..
Secara keseluruhan is oke..
真实旅客
4 晚家庭旅行
8/10
YEOJOO
1 晚行程
8/10
All went well!
Lusi
1 晚结伴旅行
10/10
Lokasi pusat kota, pusat perbelanjaan hanya berjarak 2 menit.
真实旅客
1 晚商务旅行
10/10
Effendi Halim
1 晚行程
6/10
The stay was excellent the hotel nice and new.
I would have preferred a small fridge in the room.
And with the Breakfast buffet it would seem normal to have milk available for coffee and teas. We did ask for milk and it was delivered anyway which was good. I guess some bread to toast and jam etc would be nice for the western palette as dishes with chilli for breakfast is a bit confronting day after day.
Matthew and Yovita
7 晚行程
10/10
Joty
1 晚家庭旅行
10/10
Good and clean room, great customer service and great experience staying here
Badrul
2 晚家庭旅行
6/10
Check-in process was too long because the staff received my passport and kept handling other customers before giving my room key! I received the key finally but didn’t give my passport! And I should go again! The room was also problematic because I booked twin room, but it was double bed room! The check in process was the worst in my frequent trip to Pontianak! The room itself was good as usual!
OKYOB
1 晚商务旅行
8/10
Roy
3 晚行程
10/10
真实旅客
5 晚行程
8/10
Sangat memuaskan menginap di ibis hotel pelayanan ramah dan baik, kebersihan ok, kenyamana ok, tp buntuk makanan saya kurang tahu ya krn saya tidak pernah ikut sarapan, tp untuk keseluruhan is the best
Murdiati
2 晚商务旅行
8/10
真实旅客
2 晚行程
10/10
The service from the staff is great.
Also the staff from the kitchen helped us to keep our food in their kitchen freezer, which helped a lot.
真实旅客
1 晚浪漫旅行
10/10
Très bel.Hôtel conforme aux standards des hôtels Ibis!
Jean-Francois
1 晚浪漫旅行
6/10
Room is generally for a simple stay. Cleanness could be improved as bathroom or room could be very dusty that housekeeping did not clean thoroughly. Could find rubbish under the bed during first night of stay. Toilet paper was not refilled. Have to ask for it.
Janet
6 晚家庭旅行
10/10
Jeremy
1 晚浪漫旅行
10/10
Above expectations. Food was good taste.
Jeremy
4 晚浪漫旅行
8/10
Good
Staff were not responsive to laid back- had to wait to order, wait for order.
Buffet breakfast was below average
真实旅客
3 晚商务旅行
10/10
Sehr nett u hilfsbereit
Klares design
Good view
Tolles Frühstück
真实旅客
12 晚行程
8/10
真实旅客
1 晚行程
10/10
wilaas
1 晚结伴旅行
10/10
It was a new property and everything worked. The location was ideal, being on the main road in Pontianak. Improvements could be made on the information available on tourist attractions in the city. Otherwise a highly-recommended hotel.