A clean comfortable hotel. Staff are friendly and helpful.
Bryan
Bryan,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
jesper
jesper,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 25 日
Rizwan
Rizwan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 11 日
Philip
Philip,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Mr Daniel
Mr Daniel,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Jake
Jake,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Good stay in Mercure St Helens
We were not initially happy with our room as a lot of the light was blocked by the building. We spoke to Raj the manager at reception and he was extremely helpful and we couldn’t fault the customer service. He immediately offered us another room and in fact went above and beyond and offered a suite which was on the 3rd highest floor so view/light was not blocked. Overall, had a nice spacious room, decent breakfast and enjoyable stay.
Pam
Pam,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
Matthew
Matthew,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 20 日
Clean and comfortable
Joy
Joy,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 19 日
Had a room with a connecting door (room 322).
Could hear occupants in adjoining room talking into early hours of the morning.
Otherwise we had a good stay and good food in the restaurant. Restaurant menu is quite comprehensive I might add.
peter
peter,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 18 日
3rd time here
Excellent leisure facilities and the location was great for the purpose of our stay
Aaron
Aaron,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Ryan
Ryan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 16 日
Nice stay
Comfortable rooms, nice decor, clean hotel only downfall is the items in the room. Body wash was empty so we had to call for one and not enough tea for x2 nights
Reception brought this straight away
£50 deposit still hasn't been refunded which is poor
Generally a nice stay
Helen
Helen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Our team stayed here on business whilst working in the area. The hotel was fully booked for our first week and had the awful option of nowhere to stay other than the grim Premier Inn. We found the Mercure luxurious compared to the other hotel for not much more money. Only negative is that my TV went off 4 times throughout the night apparently people use the tv’s as alarm clocks but I think they actually do it for badness. This happened to several of our team so not restricted to my room. Please make sure you switch the tv off at the wall when going to bed. The hotel reception are aware of this problem and said it’s common.