Our room was clean and the very kind woman at the front that checked us in is as always very friendly.
Valerie
Valerie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 27 日
Great staff, very clean, and price was great!
Jessica
Jessica,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 23 日
Eileen
Eileen,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 22 日
The rooms were clean. The staff was kind even when they had issues with their systems at check in.
Ryan
Ryan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 18 日
The room was cold and some of the staff was not welcoming! Also there was a bomb threat and we had to vacate for 2 hours and no one called us when it was safe to come back. The room was ok but cold.
Ebony
Ebony,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 17 日
Gone way downhill in last few years!
Michael
Michael,4 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 15 日
Staff was amazing, but reservation system and breakfast service were horrible.
Christina
Christina,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 14 日
Room was outdated and ceiling falling apart. Bed was very uncomfortable and room wasnt very clean
Robert
Robert,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 14 日
We enjoyed our stay at The Gould Hotel. Check in and out was simple. The room was clean and well put together. It would be helpful if they diluted the Fabuloso when cleaning the rooms so the smell isn’t so over whelming. We aired the room out (in February!) and it did get better. Glad to know it’s clean but the scent should be subtle, not assaulting. We stayed for a concert at Del Lago and would absolutely choose The Gould again.
Jessica
Jessica,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 14 日
Overall it was a convenient location and the staff was very nice. But the room was dirty....lots of hair on the floor. The hotel is understaffed so it took a minute to find someone but she came right up to the room and cleaned the floor
Pam
Pam,4 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 25 日
First, the lady at the front desk, amazing!
Now we get there and room is freezing, heating unit broke...ok...switch rooms...new room the cable out...ok i fix that...the floor was dirty, hadnt been mopped in awhile...only one entrance and is inconvenient carrying bags when front spaces are taken...the bed sank in the middle and didnt realize this until bed time and it was too late to swap rooms...i dont think id stay there again...it was pretty to look at though...
Crista
Crista,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2026 年 1 月 19 日
Room was great. Check in person, less than pleasant. Web site says bar and restaurant, however it was not open. They need to update that. We would have stayed somewhere else if I knew the restaurant was closed
Kathleen
Kathleen,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 28 日
Dumpy and understaffed
Ava
Ava,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 27 日
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 17 日
Staff was nice, room was clean, and location was great. Unfortunately, the restaurant and bar area were both closed and the morning breakfast had alot to be desired. I will go back when they reopens the restaurant area, not before than.
Brian
Brian,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 13 日
Room was clean spotless. everything was perfect
Annmarie
Annmarie,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 12 月 8 日
No fridge, water or ice. Clean room, frozen parking lot and meager self serve breakfast.
Christina
Christina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
We love the Gould. However the bar was not open due to new ownership waiting for an alcohol license. The bar itself is very cozy and lovely. It will be awesome when it's open. The hotel was perfect for our needs for one night, and the village of Seneca Falls is charming.
Theresa
Theresa,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 12 月 7 日
Room fine (tho toilet continually runs).
Staff perfectly fine.
Bummer that there is no restaurant now. Complimentary breakfast was paltry at best.
Nancy
Nancy,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 12 月 7 日
Noise from outside prevented sleep. Restaurant closed, not very clean. Just a poor experience overall. Staff very nice.
Anne
Anne,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 12 月 7 日
Nothing open. Not festival at all for holidays. Parking lot a sheet of ice. No front desk staff. Wear and tear of overall appearance needs improvement.