Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
Michael
Michael,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 25 日
alli
alli,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 20 日
Fantastic service, very reasonable price.
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
Scott
Scott,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
더운 날씨라 체크인시 물수건과 웰컴주스를 제공받았고 전반적으로 깨끗하게 관리되는 느낌입니다
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 24 日
great hotel
Outstanding value with top-notch service. Food was good and the rooms were very clean
Javeed
Javeed,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Superbra service. Återkommer alltid hit
alli
alli,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 22 日
Great place to stay for visitors. The staff is warm and the service was above average. Everyone is so helpful and kind.
Frazier
Frazier,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 5 日
Good service
YVONNE
YVONNE,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 23 日
I was very happy to be back at the Sapphire. Room condition and surrounding area may disappoint some western travelers. Staff and service will not.
Damon
Damon,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 20 日
Samina
Samina,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 5 月 14 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 3 月 16 日
MOHAMED KASSIM
MOHAMED KASSIM,8 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 3 月 1 日
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Elizabeth
Elizabeth,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 1 月 20 日
Florence
Florence,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 1 月 9 日
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Hans Evan Paul
Hans Evan Paul,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 1 月 4 日
Will recommend this property
Josephus
Josephus,1 晚结伴旅行
Expedia真实住客点评
6/10 好
2023 年 12 月 26 日
Disappointed. This hotel could be so good.
After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu.
The room was well appointed and comfortable.
We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!
Colin
Colin,1 晚行程
Hotels.com真实住客点评
6/10 好
2023 年 11 月 10 日
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
Dathan
Dathan,7 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2023 年 10 月 25 日
...
Radoslav
Radoslav,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2023 年 9 月 28 日
We stayed here for 2 nights.
We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk.
Would stay here again.
Laura-
Laura-,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2023 年 9 月 8 日
Not bad but nothing to write home about
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee).
Do not disturb sign ignored by staff and woke us.
Ricky
Ricky,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 8 月 8 日
Highly recommended
Un séjour de 2 jours au Saphire Hôtel fantastique avec une équipe très a l écoute et accueillante ! Je recommande cet hôtel !
A 2 days stay in this hotel with a very welcoming team . I highly recommend this hotel !
Special thanks to Emily who organized a birthday welcome danse with a cake on my first day ! Thank you again !
Catherine
Catherine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 7 月 4 日
The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.
Janilia
Expedia真实住客点评
10/10 绝佳
2023 年 7 月 2 日
Hotel Sapphire was a great place to stay. The experience was rather luxurious considering the affordable price.