The hotel exterior and interior is beautiful. Breakfast buffet was excellent. Room was clean, comfortable and in a great condition. I stayed 2 nights. The staff was courteous and polite.
Cons:
1) their credit card machines were inoperable. I have used my US based cc at various hotels and businesses in India without any issues until I tried to pay at this hotel. Luckily one of my relatives was with me to pay them through his UPI payment system.
2) the bathroom floor was made of marble stone and was slippery when wet. This floor needs to be roughened up a little to prevent slipping accident. Also, the drain must not haven been cleaned because water kept collecting while I was taking a shower and was not draining well.
3) Floors throughout the hotel are made of some sort of smooth rocks like marble or granite. When it is covered with dust, it becomes quite slippery as well.
Soumya
2 晚行程
10/10
Excellent clean facilities. Friendly staff and good service
ABHAY
2 晚家庭旅行
8/10
The property is bit old but well kept and quite spacious. I was glad to be upgraded to higher category room on a recently done up floor.
The bed was very nice good for proper sleep.
The only complaint I have is that although my package included one way air transport, hotel did not honor it and advised me to approach Hotels.com. which I did not know how to do.
Gajesh
2 晚行程
6/10
Om
3 晚行程
10/10
Hotel staff were friendly, but the property is a bit old. While some of the rooms are newer, the suites are old.
Ramesh
1 晚家庭旅行
6/10
vijay
2 晚行程
4/10
The cleaning staff and reception were lovely, however we were told we had been "upgraded" to a better room, however the room was average at best, the toilet flush was stuck and the rooms we had were definitely not soundproof so we could hear people talking in the corridor at stupid times of the morning. I only found out on the day we were checking out that we were originally booked on the 1st floor which.had recently been refurbished as shown in the picture on the Expedia website so if anything we were downgraded by the hotel..Never going to this hotel.again
. only rated 2 stars because of some of the staff
Nayanesh
4 晚浪漫旅行
10/10
Easy access
Basundhara
1 晚行程
2/10
Vivek
1 晚行程
8/10
Asheesh
2 晚行程
6/10
Romstørrelsen var veldig liten
Kaja
3 晚行程
8/10
Staff was friendly
Shiv
1 晚家庭旅行
6/10
Clean and quiet
Amirhossein
1 晚商务旅行
6/10
Bharat N.
1 晚行程
6/10
Takaki
1 晚行程
10/10
Amit
10/10
Ahibhushan
1 晚行程
4/10
Construction work debris lying around swimming pool and also inside the pool.
Room floor corner was dusty.
Slow service at breakfast for coffee.
真实旅客
3 晚商务旅行
8/10
真实旅客
3 晚行程
8/10
Nice property to stay. Friendly staff, nice fòod.
Prasoon
2 晚行程
2/10
TASHI
1 晚行程
10/10
OVER ALL GOOD SERVICES AND AMENITIES , STAFF'S BEHAVIOUR IS ALSO GOOD
真实旅客
1 晚商务旅行
4/10
The hotel is not five star as it presents.
Unpleasant room.
Poor breakfast.