Checking in was a nightmare.
Spoken to as if I am stupid.
No instructions sent before during or after.
It took an hour to enter the front and then into the room itself. Very poor availability of staff to help over the phone.
A
1 晚商务旅行
8/10
真实旅客
1 晚结伴旅行
10/10
Zentral und trotzdem ruhig, schönes, modernes Zimmer in herrschaftlichem Haus
Roberto
1 晚浪漫旅行
2/10
I never received a key, passcode, or room number to enter or get to my room. I spent 30 minutes filling out the online check in on their website to not be able to get any information regarding my room. I highly recommend any nearby hotel with actual hotel reception that can help and assist.
Duawn
2 晚行程
6/10
Tutto bene eccetto musica alta fino alle 2 di notte ( non nella struttura) e donna delle pulizie che ci ha svegliato alle 8:30 cercando di entrare in camera e azionando l’aspirapolvere.
tito
2 晚行程
10/10
claudia
1 晚行程
10/10
Great location, communication, access to restaurants, shopping, culture.train station, highly recommended
Erika
3 晚商务旅行
4/10
Ingen resepsjon. Problematisk måte å få sjekket inn. Resepsjonen var et bord i 3 etg med telefonnummer på. Må ringe og ha whatsapp konto for betaling av turistskatt. Lang ventetid på telefon. Lite samarbeidsvillig personale. . Tok over 1 time å få adgang til rommet. Måtte forklare innsjekk til mange gjester denne helga. Hadde nemmelig rom i 3etg. Fine rom og sentral plass. Men en håpløs ordning. Ingen muligheter for frokost.
真实旅客
3 晚家庭旅行
4/10
Check in procedure a nightmare !
Never again !
It is the fault of Expedia - they sell it as a hotel, but it’s not
karl
1 晚行程
8/10
The hotel was in a good location but lots of people hanging around on the streets around the hotel late at night which made me feel uncomfortable. Hard to get into the property as the instructions were sent in italian with no option of translating it. The room itself was lovely and just what I was after. Clean and cosy
Bethany
2 晚行程
10/10
Simon
2 晚结伴旅行
4/10
Not an hotel it is like a rbnb
bruno
1 晚商务旅行
10/10
Lovely room and easy access
Alison
1 晚浪漫旅行
2/10
Jose
2 晚家庭旅行
10/10
Jacob
5 晚行程
10/10
Great online check in. Key pad entry to building and room so felt safe. Room was lovely, modern, v comfy bed, lovely bathroom and shower. All v clean.
Lift to room for cases.
Great location, 10 min walk from train station and v close to the best little icecream place on the next street
Karen
2 晚行程
10/10
Heather
1 晚行程
8/10
Edward
2 晚行程
6/10
Hard to check in.
Maintenance man in our room during our stay
Was clean and comfortable besides
Michelle
1 晚商务旅行
10/10
Fernando
2 晚行程
10/10
A little bit far walking from the ugly train station, but definitely worth it. Great location with beautiful view from our room. Nice, simple design, very clean. Only the shower door were very noisy to close. Otherwise everything about this place was perfect.
Inga
1 晚浪漫旅行
8/10
Disappointed upon arrival that the bathroom had been neglected. No shower get or hand soap. Also the toilet roll was empty. I did want to shower as it was 10pm when we arrived. The next morning I spoke to the cleaner to rectify this.
Other than that lovely room & great location
Melanie
3 晚行程
8/10
Clean and good location, Hotel has no reception or staff on-site. Check-in was awkward and unclear. Code given for the Hotel front door did not work, which was inconvenient.
Brian
4 晚行程
6/10
Problem med adgang idet kode var uanvendelig og online lås var ustabil. Desuden ingen wifi kode opgivet.
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