Travellers är ett väldigt bra hotell både för semester och arbetsresor. Många pooler, bra restauranger, fina rum, bra strand och trevlig presonal. Vi har varit här flera gånger tidigare och kommer säkerligen tillbaka igen framöver.
Jan
5 晚行程
4/10
For a 4-star hotel this was quite a disappointment. It is a large but old hotel and very noisy with loud music from morning to evening. The service is slow and the beach restaurant menu has limited choices with most of the seafood was unavailable during our stay. It can take up to 30 minutes to get a drink.
Your best option is Safina Restaurant who has good breakfast variety and buffet at night.
Eveline
6 晚家庭旅行
4/10
Kunal
1 晚家庭旅行
8/10
A lovely place to spend your holiday. The staff were very friendly and did their best to make your stay enjoyable.
The only issue was the air conditioning in the room was not working and I had to use a fan.
Travis
2 晚浪漫旅行
6/10
Run down hotel with a limited bland food menu. There was a wasp buzzing in our room all night. Not worth the $ we paid
Emma
1 晚行程
8/10
Stanslous
5 晚行程
8/10
Great location with easy access from mombasa airport. Good for beach walks.
Narhari
5 晚浪漫旅行
8/10
Callum
2 晚结伴旅行
10/10
Kiran Prafulchandra
3 晚行程
6/10
Abbas
1 晚行程
6/10
The internet was not working for the first couple of days which made working difficult. The construction was also very noisy; you could consider not hosting guests in rooms that are right next to construction as it is disturbing to sleep.
It was also a bit strange that we had to go to a different restaurant far away just because we were new guests...might guests be able to choose where they eat?
Service and staff were wonderful, especially Martin who was extremely kind and helpful.
Casey
4 晚商务旅行
8/10
Nice, clean place. Very nice staff. Very good breakfast buffet. Superior room was okay although the bathroom needed an update
Kim
4 晚行程
8/10
Thoroughly enjoyed my stay at Travellers and would definitely come back.
The customer service was spectacular. We were first greeted by Elias, then the rest of the staff and all was immensely appreciated.
Huge apprciation to the chef, who would come out at the end and individually ask us what our thoughts were. The buffet food was so delicious. To top it off, we were sick and he even cooked up a rice dish especially for us.
Unfortunately the rooms are very dated and need a renovation. Bathrooms quite unpleasant.
The pool and recreational activities are very good!
I would suggest for the hotel to implement a policy where you can only leave your towel on a sunbed for 30 minutes. Most of the time no one is on the bed and it's wasteful and under utilised.
LEE
4 晚结伴旅行
8/10
Great
Jessica
8/10
Winnie
4 晚家庭旅行
10/10
Excellent rooms.
Clive
4/10
Florence
6 晚行程
2/10
Während des gesamten Aufenthaltes kein warmes Wasser zum duschen und man hat es nicht in den Griff bekommen
Joachim
2 晚行程
2/10
Paid a lot of money (for me) for two nights in this hotel based on the fact that I had visited there and used the pool etc.
Unfortunately the service was not equal to the surroundings. The staff (one or two in particular) were robotic and unresponsive, they seemed to be more interested in procedure than customer service or care. I personally find it crazy when you have staff who just seem very unhelpful, rigid and unwilling to change their position (whatever that might be)
What a shame!! As the hotel and its location are phenomenal …. Completely let down be front desk (first point of contact) staff. There needs to be some training here I think, staff need to understand that first priority is the care of guests NOT procedure.
farid
2 晚行程
10/10
It was a relaxed stay. Was able to complete editing and online publication with Apple Books of a new book on "Health Policy for Climate Change". Value for money for **** star hotel.
Tom
10 晚商务旅行
8/10
Excellent but the water in the room was salty and the hot water didn't flow well in the morning.
Kwame
6 晚商务旅行
8/10
Olivier
1 晚行程
10/10
Sehr nettes Personal, gutes Essen, sehr hilfreiches Personal.