The accommodation was fine IF you could get in! The entry system from the street was broken when I arrived at 7:30pm and was still so when I left at 10:45 the following morning.
At one stage I was one of approx 15 people waiting outside on the sidewalk for another guest to leave before we could get in. There was NO meaningful support. Phone calls to resulted in vague promises of "security" being on the way. The chat (a bot presumably) was worse than useless. Avoid unless you're comfortable with the possibility of being left on the street.
Liam
Liam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 27 日
Stephanie
Stephanie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 23 日
where is my money?
my stay was cancelled as I walked in. And they don't give your money back for 7-14 days.
Duston
Duston,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 22 日
Camden
Camden,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 19 日
Sabrina
Sabrina,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
LaShaunda
LaShaunda,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Good option for a downtown apartment space in Chicago. Some good restaurants and cafes in the area. A less touristy area,
真实旅客
6 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 8 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 21 日
Stephanie
Stephanie,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 7 日
Never again
가격대비 만족도 매우떨어졌어요
시카고를 다시간다면 다른곳에 묵겠습니다
-location: 블루라인 잭슨역에서 머지않아 위치는 나쁘지않았어요
-facility: 2개침실에 거실사이즈 둘다 적당했어요 그러나 커피머신이나 토스터기, 주전자 듬은 낡았고 특히 커피머신과 토스터기는 안쪽에 먼지가 끼어 사용하지못했어요
: lobby나 roof 모두 시설이 별로에요
-Communications: 최악이었습니다 아파트에 staff도 없고 전화하면 answering machine이 받아 app으로만 소통하게합니다 7박을 머무르는 동안 타월을 새로 받기위해 여러번 액으로 chat을 해야했습니다 정말 불편하고 화가 났습니다
sungok
sungok,7 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
sean patrick
sean patrick,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Bon hébergement...proche station de metro..Nous avons visité tous les points stratégiques de Chicago à pied.En partant de ce lieu..
francine
francine,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 2 日
DG
DG,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Me gustó mucho, muy conveniente para varias personas
Christie
Christie,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 16 日
The apartment was perfect. Location made everything walkable. Super clean. Bright rooms. Bed was super comfy. I can’t say enough good things about this place. I loved it and would stay here again on my next trip to Chicago
Michael
Michael,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Great for a family trip
We would absolutely consider a Sonder apartment again for a trip - it was wonderful to have space for everyone to stretch out a bit and a place where we could eat-in after each day full of museums and 7+miles of city walking! Having a bathroom for each teen plus one for the parents was wonderful. The beds are not the most comfortable - memory foam isn't my favorite mattress material. Other than some crumbs on the floor when we arrived in one bedroom, the unit was clean and the access was easy. Plus, a safe location and fairly sound-proofed, Definitely a repeat option for our next trip to Chicago. I'll have to see what they have elsewhere!
April
April,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
Excellent location. Check in and out was smooth. Rooms were clean, mattresses were comfortable but mattress frames do need some updating. Too low to ground and has a cheap look. Should definitely need some updates in the furniture.
John
John,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 29 日
The location for this property was ideal for the main areas in Chicago. We had a 4 bedroom apartment. They were spacious enough for what we needed. We did have an issue with no remote control but the live chat sorted that within minutes.
amanda
amanda,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Rachel
Rachel,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 24 日
This is the best Sonder property we've ever stayed at!! The location is perfect for Chicago. We had a few different questions during our stay and we always received immediate and thorough answers by using the chat button in the app. Would definitely stay here again!
Shannon
Shannon,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 24 日
Although we had a great time inside, the surrounding areas were sketchy and unsafe. Would not recommend staying here if traveling alone without protection. The security guards inside the hotel were either never on post or on their phone, not being attentive. The rooms were beautiful and spacious, although we did have problems with lighting in one bathroom.