Great staff saved it from a lower rating. They were awesome and appreciated their help, but would not stay here again. I feel like it was a cheaply done "cool" remodel that has not been maintained and is in need of a refresh. It felt dingy and everything was a little worn or off. My toilet was not cleaned, like brown splatters kinda not clean, and they immediately moved me and handled it well, but still - doesn't give you a good feeling. Also, maybe they put me in the worst room, but there was a water bubble and hole in the ceiling, a broken blind, stains all on the wall, all the artwork frames were bent or broken, and general griminess that I don't want. Despite good staff, wont ever go back.