Hotels in Puerto Aventuras

"Upon arriving for our honeymoon, we were upgraded to the swim up privilege room (we were already booked for privilege, it’s the best way to go there— more options available to you). It was beautiful, the staff were wonderful! We had Adrian and Alan for our butlers and they exceeded our expectations! Always checking in to see if anything is needed and always happy. We would definitely go back! "

"Everything is absolutely beautiful and the staff is amazing"

"Absolutely beautiful"

"Beyond expectations "

"A truly beautiful place to visit solo — perfect for disconnecting from everything and reconnecting with nature. Waking up to monkeys on the balcony and sharing the sunshine with iguanas made every moment feel magical."

"We enjoyed our stay, food was amazing, had a room close to the elevator which made it a bit noisy from time to time. "

"Well kept. Very good overall. However, the front desk check in is not efficient. Take way too long. Similar experience in June stay. For example, the clearing crew should update completion on a computer, so front desk staff does not have to call. These inefficiencies are due to lack of good management and effective software. "

"I love this property, it was clean, friendly, we got royalty treatment, good food, great entertainment. ♥️♥️♥️♥️"

"Everything was wonderful. They went out of there way to make sure we were having a great time. One concierge was smug and not helpful. It was a guy. He did not seem to want to help us so we just left and came back later and had a girl that was helpful. The food was good. Cleaning staff was awesome! We loved it and can’t wait to come back. "