"A Truly Exceptional Stay – A Heartfelt Thank You to an Outstanding Team from Jonathan Rudolph, Tampa, FL, USA
Our recent stay on June 3rd and 4th was nothing short of exceptional, thanks to the extraordinary hospitality delivered by the entire team. I would like to extend my deepest appreciation to Mr. Varun Babbar, Director of Rooms, and his stellar team for curating such a memorable experience.
From the moment we arrived, we were welcomed with warmth and genuine care. Ms. Dipali Deore, G. R. E, greeted us with a heartfelt Ayubōwan like no other and made us feel instantly at home. She went above and beyond, personally escorting us to our room and giving us a detailed walkthrough of the in-room and hotel amenities. Her passion for service was truly evident—she serves from the heart.
At the front desk, Mr. Fayaz, Manager on Duty, led his team with professionalism and grace. Mr. Adhil Marikka, our check-in agent, was both professional and accommodating. After our long-haul journey from New York City, Adhil ensured a swift and seamless check-in, honoring our request for a Lotus Tower view and making the entire process efficient and stress-free.
A special shout-out to the transportation coordination team, who ensured that all our local transfers were punctual and smooth.
A shout out to the transportation and F&B team for the phenomenal job done.
The team on June 3rd was among the best I’ve encountered in my global travels as a frequent traveler. "
