Hotels in Mar De Sol

"Very helpful and friendly staff and a good location for our needs. Set in a golf resort so great for golfers visiting the island. This hotel is in need of a renovation it was looking a little tired. The room was satisfactory the bed was extremely comfortable. The shower worked for the most part, the safe however was broken and the ripped curtains wouldn’t close properly but on the positive side the antiquated fridge and microwave did work. Although this hotel was on the cheaper side of all inclusives in the area I don't feel it was value for money they certainly didn’t invest in good quality alcohol and food. Only one restaurant with buffet style food no à la carte menu choices and very standard offerings such as chicken white fish and pork cutlet, pasta and rice at every meal. I was looking forward to a few nice rum cocktails by the pool and a complete relax but the low quality of the spirits made this impossible. I didn’t know it was possible to have a bad rum in the Caribbean The wine wasn’t good either. The staff were doing the best they could I really couldn’t fault them always smiling and happy to help."

"Excellent "

"Room and property very clean. Front desk employees are a little impatient. Bartenders, servers, and housekeeping are awesome. Food is good. Entertainment was great."

"The property itself is gorgeous, but lets talk about the staff. Firstly i was checked in by Maribel and Rosa. Although I prebooked my massages at the spa for 2pm, rosa gave me a hard time about check in even though I repeatedly said i didn't need my room until evening. Then my wife and I asked for a romantic beach dinner and Rosa kept giving us weird looks and kept asking me in a condescending matter if I'm sure i wanted a romantic dinner (because we're both women?) She sent us to concierge and then we were returned because she was supposed to be the one to book it. So it definitely seemed like she didn't want to book us because we're both women. We then gladly paid the $70 for dinner later to be told our dinner was canceled due to rain in which it never did rain and they couldn't even accommodate an alternative we practically had to beg for reservations. Then we went to the spa and paid $250 for a deep tissue massage and my wife only received about 45 mins of having oils rubbed into her face and chest. No actual massage was given. Then the following morning around 730am someone entered our room and I woke up screaming in fear then that person exited and left our door ajar. I called the front desk and the person gaslit me and told me i was mistaken and no one could enter our room without a key. As if our door opened and stayed open on its own. At that point I just decided to get up and check out, our experience was horrible for the amount of money we paid. SAVE YOUR MONEY!"

"Everything was disgusting very disappointing "

"On the first day, I killed a roach. I used the blow dryer and it melted on the plug. They never came to fix it. There was holes in the tiles of the bathroom. The water is warm not hot. The pool paint is old so it gets dirty really quick. You have to request clean up in the morning. The workers talk about how clean or dirty the rooms are and you can hear it last, but at least the breakfast was all right, but it was the same thing just toast with jelly, some fruits, eggs, and ham and cheese croissant, but I wish they could change the menu bc every day was the same thing."

"Property is very clean, staff is always around cleaning and setting things right. The staff is VERY friendly and accommodating. There is food available 24hrs a day, and the sports bar is open 24/7. The beach is large and clean with many chaise lounges. There is a pool bar, a beach bar, a garden bar and the Sports bar. A disco adjacent to the sports bar is open every night."

"Shuttle to airport was pre arranged but driver showed up 45 minutes late for an international flight. Friendly front desk but not open 24 hours. Nowhere to officially check out. Turned in my key to a man in a bench out front. Also no TV options. Other than that room was clean and comfortable. "

"Parking was not attached to hotel, so there's a walking distance. Parking behind a different building with terrible roads "