Hotels in New Town

"Nice tropical feel . The rooms were clean , pool was beautiful. Food was excellent. "

"It’s totally awesome. The people there were outstanding hospitality was amazing so friendly. The pool was gorgeous and you have shuttles that go to the beach and go to town every hour and pick you up. Every hour rooms clean great time and love of those warm chocolate chip cookies amazing."

"Outside building was great. Could improve with room maintenace. Our room was ocean view, but toilet fil valve was broken, and takes 30 minutes wait to flush. Window frame paint was peeling. Otherwise its a great place."

"The hotel is falling apart... literally. We were on the 2nd floor & the boards on the walkways are rotting out. There were soft spots in the floor of our room. We were afraid to step in certain areas due to fear we would fall through. They have tortoises that looked neglected. "

"Stayed in 8 hotels during our Florida vacation and this was by far everyone's favorite! Clean, spacious, boutique feel to it rather than your typical hotel/resort. Highly recommend! "

"Great staff"

"Kids enjoyed all the activities/games!"

"Nice property, nice rooms. Loved everything but our dining experience. Understaffed, undercooked meal and the service was lacking. Otherwise, it was a great stay"

"Clean, nice pool area with great drinks. The hot tub was dirty. The elevator didn’t work. Our waiter was not very attentive but a chef or other staff was extremely helpful when she noticed we had not been served. Waiter was eventually helpful, probably just new. The room layout was good for the kids. We think there should have been ceiling fans. The water pressure from the shower was kinda low but perhaps that’s because of the water situation in the Keys. I don’t know if I would stay here again at the price we paid. Then again, it is Key West. "