Hotels in Casa Paloma II

"No hay whater in rom "

"Yes"

"The worst hyatt"

"My stay was very good and no problems. My only problem was tht they are now charging for parking, which I as under the impression was free. Had I known I would have gone to another hotel with free or cheaper parking."

"Upon check-in we were treated very badly by the night clerk. This is the 3rd time I had called to validate that the room we were needing was on the 1st floor. And it was the 3rd time I'm told it's on the 2nd floor with no elevator. My partner is a disabled Vet. The clerk continue to tell me that, that's what I get for using a "3rd Party" vendor and I should have used Bonvoy. We have stayed at this location for 6 times and always purchase the same type of room and always request the 1st floor. I was so upset after a very long day of travel. That clerk needs to be removed from the job...she has no CSR skills and didn't care. If Bonvoy charged the same fees for rooms...I would go there...and one other thing....it's the 3rd party vendors that fill the rooms. Such a rude human being."

"Great experience"

"The general manager Felix was super friendly and helpful when I was coordinating a brief luggage hold and the shuttle to the airport. Thanks for the overall great stay!"

"Had several issues with cleanliness. Hairballs in the bed and a few bugs. Second room we got moved to was cleaner but still had hair in the bed."

"Why is Pepsi the only choice. Some people prefer options such as CocaCola"