Hotels in Dongdan

"The rooms at this hotel are excellent—spacious, well-appointed, and very comfortable. Housekeeping also deserves recognition for maintaining a high standard of cleanliness and consistency throughout our stay. Unfortunately, the service in other areas fell far short of expectations. The concierge team was not particularly knowledgeable and offered little in the way of helpful guidance. Even more disappointing was the attitude of the bellboys and greeters, who seemed largely indifferent. There was no warm welcome, no greetings, and no proactive offer of assistance, which is surprising for a hotel of this caliber. Overall, while the physical aspects of the stay were impressive, the lack of attentive and engaging service made the experience disappointing."

"Good "

"Great location, but overpriced for what they offer, as rooms are bit dated"

"Very good"

"Friendly staffs and delicious breakfast with many options"

"Clean room, friendly staff"

"I booked two rooms at the Renaissance Beijing for my friends, one of whom uses a wheelchair. They were kept waiting a long time during check-in, and there was confusion locating the reservation. I had to send over the PDF with both confirmed booking IDs, which was frustrating. I’m not sure if this was an issue with Expedia or the hotel, but typically bookings should be easy to find by last name, so this shouldn’t have taken that long. To their credit, they upgraded his room for the inconvenience. The upgraded room was spacious and worked well for his wheelchair needs. The place was clean, and they were happy with their rooms overall. A rough and confusing check-in experience, but the stay itself was comfortable in the end."

"Air conditioner and refrigerator did not work"

"The omelet bar at breakfast is wonderful for vegetarians. Great location. Super clean. "