"The water button in the shower room had poor contact; in addition, during the stay, the service staff used the master key to enter the room without knocking, which frightened the roommates. I hope the hotel will review the equipment and educate the service staff to pay attention. Other service quality is very good and feedback is quick."
"Excellent location at Baixa, convenient to walk to main attractions or take the metro or railway to suburbs in Lisbon. It is centrally located with a lot of shops and restaurants. The breakfast buffet is a great surprise, with lots of options and freshly made eggs / omelets and coffees/teas of your choice. The front is also rather helpful. We totally enjoyed our 6 nights of stays and would no doubt book the hotel again if we visit Lisbon again."