Hotels in Santa Cruz

"Very clean, beautiful and comfortable room with nice balcony overlooking the ocean and downtown area. Convenient location with nearby grocery and restaurants. Included breakfast was a nice perk, wide selection. "

"Clean throughout but rooms are dated "

"Good breakfast. Central location"

"We were there a couple of day and everything was great. Nice, friendly, helpful staff, food was very good and a great location. Rooms were spacious and comfortable. "

"We had a great stay! Breakfast was nice, rooms were very clean, very friendly staff, convenient nearby parking. Only complaint was that the AC unit made some weird noises at night, despite being off."

"Breakfast buffet was fabulous and property was superb. "

"Amazing staff, very comfortable "

"My rating is partially on my stay but more so the staff experience. Background: I have always wanted to visit this property. I am from the West Coast in California and it is a long journey to get there upon arrival. The grounds are absolutely beautiful. It is everything that I wanted in terms of a retreat and a place to really have a sense of peace. Unfortunately, there were two events that happened in rapid succession and I was not happy or enthused at all. Rather than go into the details of what transpired, I would like to go more in depth into their response. We all make mistakes, however, what I found very refreshing was that one, they not only owned up to both incidents, but two, they made every conceivable effort to atone for them. That level of honesty and urgency is ultimately why I would visit this resort again. That level of dignity and respect is very much appreciated and it was because of that that I was able to enjoy the rest of my time there."

"Yes"