"The location is fantastic, directly across from a shopping mall with a Big C. I can easily catch the Baht Bus just outside the hotel.
The staff are extremely friendly and helpful, and they speak excellent English. I want to extend a special thanks to Lyn for arranging a wonderful birthday surprise for me. I was truly impressed and grateful that all the front desk staff sang the "Happy Birthday" song each time I walked by. "
"Overall great experience at The Standard. We were excited to try this brand new location to relax by the beach. Hotel is beautifully decorated with a stunning 60/70's architecture vibe that gives a Wes Anderson mood. The location is quite convenient near most attractions.
A lot of room of improvement to make:
While checking in, we haven't got any welcome card nor sweets as usual process. Baby cot was missing in the room.
Staff is very friendly but needs a better training on how to manage small requests such as house keeping takes quite a while every day, restaurant for breakfast and dinner was always having a queue and long wait (one night we have been told that we will have to wait for 1 hour to get served...). Halal meat, chicken confusion on Siera restaurant. A lot of misunderstanding due to lack of english for some of them. The beach is cleaned we believed every morning but since the hotel is next door to an empty field, a lot of trashes are piled out there so visually speaking not really good. I had to watch very closely my 2 years baby boy to avoid picking up dangerous stuff. We stayed there for 5 nights during LNY and a lot of events were happening at the beach club such as big private party at Esme until late without notice.
We have been staying at The Standard around the world for some years now (Maldives, NYC, Bangkok, Singapore, Hua Hin) and this brand new one in Pattaya is by far the least pleasant one that for the standing and pricepoint must be improved."
