Province of Biella Hotels

"Room was amazing, breathtaking location. Shame the brits on the saga holiday couldn’t crack a smile between them but we loved it and sorry to the staff for having miserable old English people staying "

"No hot water, air conditioner did not work"

"I was expecting better given the star rating and the hotel’s reputation. The location is not as close to the airport as advertised — guests must wait for a shuttle, which also comes at an additional charge. I felt misled by the information provided. Additionally, the staff did not seem friendly or willing to assist, which was disappointing. For a hotel of this category, this was not the experience I expected."

"The staff were friendly."

"So quiet and peaceful with wonderful views and a lovely room with really friendly staff"

"The room was hot and AC didn’t work. They were able to provide a fan and we slept with the window open. "

"So convenient, with a shuttle to the airport for 5 euros. The restaurant was delicious and very clean. Not the most updated but ok with us!"

"Hotel was super convenient to and from the airport with their shuttle. You have to reserve a seat on the shuttle, so we let them know what time we were landing. Room was comfortable and had everything we needed. We had dinner and breakfast in the restaurant which was nice."

"The shuttle pick up took longer than I prereffed"