Municipality of Haarlem Hotels

"The staff were outstanding, the best customer service I've ever received.. They were soo friendly, welcoming, patient and kind.. They are an asset to this hotel "

"Excellent location and service!"

"We found this hotel to be well-situated, very clean and with an exceptional staff. We stayed for four nights in mid-November. The location is within walking distance of several of the major museums, including the Rijksmuseum and the Van Gogh. It is directly across the street from a canal tour ride and the Hard Rock Cafe. It is about a block from a tram and bus stop, including one that goes directly to Schipol. Our room was fairly small. I do not know if they had accessible rooms, but it should be noted that the shower is in a tub with high-sided walls, which could be a problem for some. There was a fridge, a coffee maker and an electric kettle--however the outlet was not near the counter and it made more sense to use the tea kettle in the bathroom. Our street-side room was on the first floor. Even so, it was not noisy at night. It wasn't until the last day that I noticed there was a problem with the window, causing a cold draft. When I reported it, they were very responsive. (In the meantime, I had also requested an extra comforter and recieved that as well.) There's a lovely drink shop around the corner from the hotel. I recommend avoiding most of other nearby restaurants and walking about a block or two north of the Hard Rock to the Leidseplein area, where there are streets filled with a wonderful variety of restaurants. "

"Nothing to say really. Handy location, lovely food and great staff. My bed was very comfortable despite being given a twin room rather than a double. My only complaint is that the front desk team said they would send someone up to convert my twin beds into a double but it never happened. Apart from that, all good"

"Fantastic experience! Professional, clean and friendly "

"Clean room. Excellent staff. "

"Always a very good option to choose once you have to catch an early flight at Schiphol. "

"Staff was very helpful and friendly "

"Good location, clean rooms, very friendly staff"