Surrey Hotels

"Breakfast menu was limited, parking was fine, we were given a room for disabled person though we werent when i spoke to staff about it he claimed it was dual use .The gym area is quite small so feels very tight with few persons and the pool area has no jaccuzzi our stay was for leisure not going to go back again except if work relàted."

"Staff were very helpful. All day Dining Menu not much variety especially if you spend more than a couple of days."

"My room was large, well heated, clean and quiet. Staff were friendly & helpful. There was plenty of parking. Food was nice at dinner and breakfast."

"I’m disabled and poor sleep and stress can often trigger a flare of my symptoms. The disabled room I was staying in is through one door in proximity to the bar/reception. I was kept awake most of the night, until finally I called the hotel at 2.00am and asked if there were people sat at the bar. I was told yes and I explained they were keeping me awake with rowdy cheering, shouting and laughter. The noise did stop after that, but my pain symptoms were already triggered. I reported it to the manager in the morning and asked that I be contacted once she had investigated. Zero contact regarding the issue. Would not stay here again or recommend it."

"Clean room but no lift and the place is in need of a refresh. "

"Breakfast was good room clean"

"Really nice hotel with very friendly staff. Bit of a strange set up concierge on ground floor with reception on the 7th. (Parking level 8). Nice area for kids near reception with lego for them to play with. Room had lots of space only have two complaints - Shower drain was blocked and had hair init. Room had a slightly off smell abit like stale fags. Outside of hotel has alot to be desired as there is still alot of building works ongoing."

"very friendly , courteous staff and location is great"

"Another lovely stay at the Harbour Hotel, loved the newly refurbished room. Genny, front of house was wonderful and accomodating, thank you. "