阿凡诺斯酒店预订

"Not much service was available. We arrived with 3 luggage’s and no one was at the front door to help us bring in the luggages. When we checked into the room, it was different from the photos that were advertised at the time of the booking. We tried to talk to the front desk but they just rudely ignore the comment and mentioned that all rooms in the hotels were all the same. We had to call hotels.com to help us sort out the issue, which the staff at hotels.com helped and finally assisted us to a room change. Shout out to the hotels.com team for that. In general the hotel is new and clean. To use the pool the require swimming caps, which they charge another EUR 5 for , and if you want to use the hot tub, it is another EUR 35 for the reservation. So we rarely saw anyone use any of the facilities. The breakfast was quite good, but tables and floor are often not cleaned. Overall the hotel is good because it is new , but service and amenities were disappointing. "

"We had an amazing experience at Ada Cave Hotel! From the moment we arrived, the staff's warmth and professionalism made us feel very welcome. Everyone—from the front desk to the breakfast staff—was friendly, attentive, and always ready to help. We especially appreciated the thoughtful gesture of offering us the welcome fruit again after we initially missed it—it was a lovely touch. Communication via WhatsApp was seamless, making it very convenient for us. We’re also grateful for the prompt assistance when we forgot our towel after check-out, and we want to thank the cleaning staff for their help. One of the highlights of our stay was seeing how much the hotel cares for the local cats. Meeting the beautiful long-haired cat and spotting the pregnant calico on your IG posts warmed our hearts. It’s wonderful to see the kindness extended to the animals in the area. Overall, it was a memorable stay that exceeded our expectations. We would definitely love to return in the future!"