Property class 3 Hotels in Shanzu

"Beautiful and clean hotel with excellent staff!"

"Really a place worth visiting. Nice hotel and the staff are polite, smiling, funny and always ready for a talk. Hotel, pool and beach are first class and we will for sure book it again if we come back to Mombasa."

"The room was a suite, beautiful once. But withno maintenance it had deteriorated to an absurd amount, bathhroom cabinet doors almost falling off in your hands, dirty paint, tv has 4 channels 3 are football, hdmi ports removed, even the room number had missing numbers The pool is the best feature if you ignore the many missing tiles. Ordering food is easy mostly, thecwaut is ridiculous but when it comes it is delicious and fresh. Breakfast is just ok. Staff are friendly enough. But everything is worn. The bed was great comfortable. Had to plead to get a second swipe to keep the ac running when i went out ofvtge room. Cleaners turned up when they want. Even wake you to clean the room in the morning. It is way overpriced. Stay once only, not again"

"Lovely stay pls only downfall no alcohol in the actual residence "

"The staff were respectful and made our stay comfortable. The food was in plenty and of good quality. I highly recomend the place."

"First and Foremost l would like to get the shout outs out of the way: Claus or is it Klaus- you rock! Tom wa Housekeeping- a rocky start to the visit, at the end of it though you rocked. I came to understand that you were overwhelmed, there was a shortage of staff and you were only doing what you can. Shukran for all that you did for us during out stay. Nancy and the lady who checked us- I apologize that l can't recall your name- you were awesome!!!!! My favorite thing about your spot is the swimming pool. I am a fan and l enjoyed it completely and totally. I was not a fan of the outside meal locations: the food was not always hot/warm by the time one sat down to eat it. The lay out of the locations is something else that l was not a fan of, none of them were flat or concrete, lighting was not awesome- when we were there Kenya Power did their thing, then the extension cords that were everywhere as one walked to get their meal- l get it was about adding variety, at the same time l found it risky and dangerous."

"First, the place had a different name than what was advertised, when we finally got to the property, the attendant was dressed very dirty with sagging pants showing his underwear. He didn't even asked who we are or for any ID's. The room was at the 4th floor, the elevator doesn't work and the hallways are not lit. The sliding and front doors and windows are mostly not working and locks are not working. It was very unsafe, dirty and I left as soon as I got another reservation to another hotel. Customers beware of this fraudulent dangerous place."