Hotels.com 住客于 2013年02月17日做过点评
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Hotels.com 住客于 2013年01月28日做过点评
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Hotels.com 住客于 2013年01月28日做过点评
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""Hotels.com 住客于 2013年01月19日做过点评
一般,没有什么惊喜
"有的房间有异味"Hotels.com 住客于 2012年10月10日做过点评
4层楼的建筑,环境相对安静,但是楼道里有臭味,有的房间也有异味。
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
此酒店不提供任何无障碍设施或残疾人专用设备/服务。若要预订提供这些专用设备/服务的客房,请选择其他酒店。
酒店内餐厅 - 此餐厅仅提供早餐。
酒店内餐厅 2 - 此餐厅仅提供晚餐。住客可以在酒吧畅饮。
提供限时客房服务。
酒店或附近有下列娱乐活动;可能会收取费用。
以下费用和押金由酒店在提供服务、办理入住或退房手续时收取。
上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
Just off I-5 to the east of the Willamette River, the 30-acre Rose Quarter features the Rose Garden arena, Memorial Coliseum, and the Oregon State Convention Center. Acts ranging from Elmo to Bruce Springsteen have played the 20,000-seat arena. To catch the city in bloom, visitors swarm to the Rose Festival’s Grand Floral Parade in June. Nearby, the Lloyd Center is a convenient shopping venue.
查看波特兰的所有酒店"Red Lion provides good value"
I enjoyed my stay, particularly because the bed was so comfortable. The pillows were of superior quality with excellent conformance and support. The location on McLaughlin Blvd was a bit noisy late at night with the sounds of motorcycles going by. Big screen TV also a plus.Hotels.com 真实住客点评
"Convenient access to center city"
This is a very comfortable hotel and the staff was quite friendly. The Banquet that was arranged for our group was great, one of the best in years. Our group personally congratulated the director/chef on his work. Everything was in place, food served at correct temperature and on-time.Hotels.com 真实住客点评
"Nice Hotel - Great City"
Very convenient hotel to the convention center and other Portland sites. Great service!Hotels.com 真实住客点评
"Odd smell"
The front desk service of this hotel aside from one excetion, was awful. You are first greeted by an outstanding 14 dollar per night parking fee, normaly I would be fine with this, but the lack of maintance, the confusion of the garage and the size of the spots make this lot a disaster. You walk into a lobby with an odd smell and outdated look. The […] staff is a mix of over bearing and unfriendly staff. There is no help with your bags, so pack light. The elevators are a little shaking but fast. Rooms aside from awesomely large and comfy beds, are small. The hotel has no individual ac, they do supply a fan or a space heater, and a window, so there's that. Hotel roof bar "windows" while a dump offers an awesome view of the city. Location is great and the Max is less then a block away. Overall I won't be staying here again and will pay the extra money to stay at the amazing hotel Marriott up the street. 阅读更多信息Hotels.com 真实住客点评
Red Lion Hotel Portland - Convention Center 的回复 Thank you for providing your feedback on your recent stay with us. We take all customer issues very seriously. I'm sorry to hear our front office staff did not handle your issue with professionalism. Please accept my apologies and I hope if you us a chance to make it up to you on your next stay. Jacob Benjamin Hotel Manager
"Great for conventioneers"
Nice place, great views from the top floor restaurant, very convenient to the convention center and transit line. It seemed like it needed a bit of TLC, ready for some upgrades. For example, the "ice machine" on my floor was just a freezer with bags of ice in it. No big deal, just not quite as nice as I expected for the price. Overall, it's fine, I […] would be happy to stay there again. 阅读更多信息Hotels.com 真实住客点评
"Comfortable Room"
The room was much better than it looks like based on the outside of this hotel. It was very clean and comfortable and a great price.Hotels.com 真实住客点评
Outstanding service at the front desk. Very convenient to town. Lite-rail access. Clean rooms. Hotel in need of a make-over though.Hotels.com 真实住客点评
Being right across from the Convention Center, there's a lot going on and it's a bit noisy with the trains going by. The room was very clean and comfortable. The food was excellent upstairs and the breakfast diner downstairs has amazing breakfast. I would stay again for sure. The bathroom towels were thin and scratchy, but other than that, everything […] was top notch. 阅读更多信息Hotels.com 真实住客点评
"Excellent staff"
The staff at the Red Lion was exceptionally helpful and courteous. The front desk, the restaurant and the service staff was friendly and made our stay a pleasure.Hotels.com 真实住客点评
The room let in way too much of the street noise all night and the heater was too noisy and did not heat the room well. Did not sleep well atit all. The front desk staff was very friendly yet I would not stay there again.Hotels.com 真实住客点评
Red Lion Hotel Portland - Convention Center 的回复 Hello Ana, Thank you for commenting on your recent visit to our property. I am pleased you had pleasant encounters with our staff but am very concerned about the restless nights you described. We are working diligently to improve our product in this regard. We hope that upon completion of these improvements you would consider staying with us again. please let me know if you have any further questions or concerns. Best Regards, Jacob Benjamin Hotel Manager
"pet friendly"
comfortable beds and available amenities like the cafe and lounge. Would have taken advantage of them had the location not been walking distance convenient to local food, mall, nightlife, etc. I am grateful for the hotel accommodating pets.Hotels.com 真实住客点评
"very good position"
very goodHotels.com 真实住客点评
"Red Lion march 2013"
Greetings ....good location,easy access from the Max Line , green , red (to the airport) and i think the blue line. Close to Amtrak station. Conns, the rooms a bit cool, but OK for me, (from Canada eh !) but will supply heater if you need one, as many other guests will request. Many restaurants nearby, also a Walgreens and 7-11 and a shopping mall within […] 3 blocks. The MAX line can heard, can be a bit loud, depending which room you are in and the building can shake at times. The staff is friendly and good breakfast. I have stayed here before and would stay there again , mainly because of the location and clean rooms. No safety deposit box in room, but you can use one at the front desk. Cheers 阅读更多信息Hotels.com 真实住客点评
Great location, however rooms were hot and stuffy, construction blocking parking in thier lot, old and stained toilet seats. In addition no one informed me of a live band playing late into the night shaking and blasting through out the hotel. I will not stay here again.Hotels.com 真实住客点评
Red Lion Hotel Portland - Convention Center 的回复 Hello, and thank you for taking the time to comment on your recent stay with us. I sincerely apologize for the less than satisfactory experience you encountered and I assure you we are working diligently to make sure the problems you mentioned are remedied as soon as possible. We hope you will consider us again during your next visit. Please feel free to contact me with any further concerns. Best Regards, Jacob Benjamin Hotel Manager
"Good stay"
Would stay again. Staff was friendly and very helpful. Location is 1/2 block from train stop from the airport. We njoyed our stay.Hotels.com 真实住客点评
Very satisfactoryHotels.com 真实住客点评
"Service"
Poor service. When I asked where the additional parking was he said down the Ramp. Then I saw a ramp like road right beside the reception. I asked him is this the ramp. He loudly said no there is a ramp. I was tired and didn't want to make a fuss. It's not that I didn't hear him I had a second question. But his rudeness stopped me from asking it. I […] would not recommend this hotel to anyone where staff intereacts like this. 阅读更多信息Hotels.com 真实住客点评
"Great Location"
This hotel is in the perfect location if you are attending any functions at the Oregon Convention Center. The room I stayed in had been recently remodeled and was very pleasant. The lounge on the 6th floor has a beautiful view of the city.Hotels.com 真实住客点评
"Great hotel"
The location of this well managed hotel is fantastic. My only complaint was that it was right beside the LRT tracks which were quite loud when it passed during the day but luckily it only ran until 12:30pm.Hotels.com 真实住客点评
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Room was small but clean. Service was good from all staff including parking staff security.Hotels.com 真实住客点评
"Like a Motel 6, but with horrid parking"
Check-in was quick and easy. The room was decent, but the bed not so comfortable. The biggest complaint about the room (and we were on the 2nd floor) was the noise. We heard the MAX light rail-trains and road noise all night long. The elevator during a couple of trips had a strong sewage odor. Otherwise, it was fine. We tried to eat breakfast in the […] attached cafe, but the staff was more worried about delivering room service than servicing customers in the dining area. We ended up walking out without even getting to order because we were in a hurry. Another couple came in just after us and never even got acknowledged or seated in a span of 5 minutes. The parking spaces are TINY and most are next to great big columns. The cost of parking is a turn-off as well, though it only applies to overnight stays. It is actually quite convenient if you stay the night before an event at the Convention Center (across the street) as you don't have to move your car. The Red Lion Inn website shows a swimmer icon next to this location on its website, but don't be fooled. There is no pool! Happy Hour in the lounge is family-friendly and a good value. The staff in the lounge were very nice and the view is pretty terrific. Overall, I would call this a 2-star hotel, not more because of the noisy rooms, poor parking spaces, and the disappointing cafe. 阅读更多信息Hotels.com 真实住客点评
Red Lion Hotel Portland - Convention Center 的回复 Hello Chris, Thank you for commenting on your recent stay with us. I sincerely apologize for our lack of consistency during your stay. We strive to provide the best possible product and service to our customers and I regret that we disappointed in this area. I assure you I will be addressing your concerns immediately and we hope we can earn your business back in the future. Best Regards, Jacob Benjamin Hotel Manager
"Will never stay at a Red Lion again"
This hotel was absolutely terrible. Hotel is on a rail line and that coupled with the paper thin walls and single pain windows meant every noise from every room and from every passing car was right in our hotel room. The hotel was old and dirty. The service was good but they were completely overwhelmed by the volume of people in their hotel (hotel was […] full for a tournament). Next trip to Portland, I will not stay anywhere near the convention center and I certainly won't stay in this hotel again or with this hotel chain. 阅读更多信息Hotels.com 真实住客点评
Red Lion Hotel Portland - Convention Center 的回复 Thank you for taking the time to comment on your recent visit to our property. While I am glad to hear that our staff treated you in a courteous manner I deeply apologize for an otherwise restless stay. I assure we are working diligently to imporve our property in a diligent manner and hope you will reconsider staying with us in the future. Best Regards, Jacob Benjamin Hotel Manager
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We were in Oregon attending an event at the convention center, which is right across the street. The light rail is also right there, which made it easy to get downtown and to the airport. Great location. Room was a little small, but clean. The staff was extremely helpful and kind.Hotels.com 真实住客点评
"Convenient place to stay"
Convenience to the convention center was wonderful. Very easy to get back and forth even between sessions. Convenience to the MAX was so easy also, we recommend staying here.Hotels.com 真实住客点评
"average"
i did not like the staff at the front desk of the hotel. they were rude when we called for a wake up call. they acted as if they had no time to bring up more towels. also a lot bums were hanging out in front of the hotel and they harrassed us while walking to a nearby restaurant.Hotels.com 真实住客点评
Red Lion Hotel Portland - Convention Center 的回复 Hello Krys, Thank you for commenting mon your most recent visit to our hotel. I sincerely apologize for the cold response you received from our staff regarding your requests. We take great pride in our level of customer service. Comments such as these are deeply concerning and I assure you they will be addressed immediately with our staff. I hope you will consider us agin in the future and please let me know if you have any further questions or concerns. Jacob Benjamin Hotel Manager
"Great for a quick inexpensive overnight stay"
Rooms were small and tight but clean. The hallways are very tight as well. We had problem with our door handle which led to us changing rooms. The hotel staff handled the situation perfectly. They got us into a new room immediately without any questions. We felt safe in the neighborhood despite a few panhandlers near by. This place is great for a very […] quick overnight stay or a short stay for easy access to the Convention Center or Rose Garden. 阅读更多信息Hotels.com 真实住客点评
Location was great for our event that was held at the Rose Garden. We weren't impressed with condition of hotel. We were expecting a little more with it being a Red Lion hotel. I felt like I was in something closer to a Motel 6. Also very unhappy with having to pay an additional $14 for parking at a place we already were paying to stay at. I would expect […] the parking to be part of our stay and I was not informed on any additional parking fee until we arrived. In the future I will definitely reconsider staying at Red Lion hotel. 阅读更多信息Hotels.com 真实住客点评
Red Lion Hotel Portland - Convention Center 的回复 We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. I apologize that the hotel was less than you expected in comparison to other local hotels. We value you as a guest and we are always looking for ways to enhance our guest experience. We will be speaking with our front desk staff about your experience and do hope that we will have the opportunity to serve you better during your next visit.
"Not far from downtown"
It is expensive to stay in downtown hotel, so we decide to stay in a hotel that is a bit far from it. It is only couple stops from Union Station. Not much noise at night. The bed is comfortable and clean. Bathroom is a bit small but ok. We paid about $65 per night. Very convenience place for taking public transportation.Hotels.com 真实住客点评
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"Red Lion Hotel Downtown Portland"
I like this downtown hotel. The small cafe in the hotel is very nice and the roof top bar has a great veiw. Price is right and a nice hotel.Expedia 真实住客点评
"Noisy Floor Room"
Staff was very helpful, very professional and very courteous. The noise from the street and train stop was significant and made it difficult to sleep.Hotels.com 真实住客点评
"Good for a couple of nights."
The wifi internet was so-so, you have to pay for parking, but overall it served it's purpose. :-)Expedia 真实住客点评
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"Can find something better"
The hotel was outdated and run down. My room was in decent shape, but I definitely had to use the portable heater as I was cold most of the time. The best part was how close it was located to the MAX. However, my room was right next to the stop...needless to say, I didn't sleep very well.Expedia 真实住客点评
Red Lion Hotel Portland - Convention Center 的回复 Thank you very much for taking the time to complete our online survey. We appreciate your comments and feedback and utilize them to take the appropriate steps to make all future stays more enjoyable for our patrons. I sincerely apologize for any discomforts or inconveniences you experienced during your time with us. Above all else we simply want to re-gain your confidence in our facility and earn another opportunity to exceed your expectations. Thank you, Jacob Benjamin Hotel Manager
"You can do better."
Overall, very underwhelmed. About as nice as a Motel 6. Desk clerk was curt and unfriendly. Made me feel like I was inconveniencing him by checking in or checking out. I'll stay somewhere else next time.Hotels.com 真实住客点评
Red Lion Hotel Portland - Convention Center 的回复 Hello Mike, Thank you for taking time to write about your most recent visit to our property. My sincere apologies that we did not meet yourexpectations. Above all else we pride ourselves on the courtesy and customer service we provide. I completely understand your dissatisfaction with the reception you were greeted with and I assure you it will be dealt with accordingly. I hope you will consider giving us another opportunity the next time you visit Portland and please do not hesitate to contact me with any quesitons or concerns. Thank you, Jacob Benjamin Hotel Manager
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It was everything we needed close to the medical facility we had to be at. We didn't stay in the room much as we had a full schedule with the doctors. The light rail was a little bit loud but didn't interfere with our sleep. Rooms were clean and well stocked with towels and coffee. Thank you!Hotels.com 真实住客点评
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"Average hotel with good location"
Some areas have been upgraded, but others have not (windows for example let in quite a bit of street and light rail train noise). All in all an average hotel, nothing real bad, nothing real good other than location. It is next to light rail station, convention center, Red Robin, Denny's and Burgerville. real convenient to jump train into downtown.Expedia 真实住客点评
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"Great location"
You can walk to whatever you need, which is nice. No pool though :( but comfortable beds. Great food. Lounge in building. Great price for the quality. I would say I recommend it.Hotels.com 真实住客点评
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