Best Western Hotel Stieglbräu - 萨尔茨堡

the working staff entered into our room without permission only the minibar！！！and the shower is partly broken！the position of the hotel is good，but the service is not good

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酒店位置不错,距米拉贝拉花园步行几分钟,双人间及单人间都较小,3星级差不多.酒店设施服务中规中矩.

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The employees of the hotel was very nice and helpful. The room we stayed in was spacious and simple. The only thing I can think of that would bother others staying here would be their hard mattresses. I find that many Americans in general love soft beds; I don't so it worked out well for me but my husband complained about it the following morning. It […] is a very great place to stay for the amount you pay. The walk to the city center is very easy. Make sure you get a map from the front desk before you go exploring! 阅读更多信息

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Overall the hotel was excellent for the money. It is in a good location with an easy walk to the best parts of Salzburg and the staff were friendly and helpful. I rate it a 4 because there are nicer hotels in Salzburg, but for the money, you won't be disappointed with your stay.

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Having been to Salzburg many times now. This was the 1st time at the Stieglbrau having been tempted to stay before. This was very similar to other hotels in the area. The rooms were as good as anywhere else that I've stayed at in the area, very clean and good size, with the addition of tea and coffee making facilities and soaps and shower gels. There […] is also a mini bar which is charged for at the end of the stay. Checking in was very fast, they were expecting me and I didn't have to show may booking voucher, and it is a 24 hour reception which is also a bonus. The reception is shared with the sister Hotel Imlauer. The Stieglbrau beer garden and restaurant is located within the premises and is recommended. The one minor down point was being next to the railway line into the station, so if you are on that side of the hotel and leave the window open overnight you will hear all the trains arriving and leaving from early in the morning. However there is some air conditioning in the room although I found it not very powerful. It is 5 mins from the train station and 10 minutes from the main town centre. I didn't try the breakfast as I thought it was expensive. 阅读更多信息

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Great hotel. We've stayed here twice and love it. The location is convenient to the train station but not a far walk from the old city. The restaurant in the lobby is delicious and the service is great. Everyone is super friendly! My only complaint is that the beds are quite hard so if that bothers you it might not be the best.

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We were worried about train noise being so close to the tracks and upon check in asked for a room away from the tracks only to be told of course that it would be extra charge. We were then assured that the windows were 'sound proof'... Apparently the staff have not spent a night in one of their rooms - it's ok during the day with other ambient noise […] around, the trains kind of blend into the background... But at night in the quiet - they sound like they are running over your head! Window not sound proof (or thin walls)! But honestly, I could have forgiven the train noise due to being close to the station - but in the end, train noise was not the biggest noise issue! We stayed on level 4 and had floating floorboards, as did we found out our upstairs neighbors... Whenever they moved anything across the floor, which they did regularly, we were blessed with an almighty screetch - early morning, and very late at night. Then there was the sound of a 500 meter high waterfall every time the upstairs neighbour, or either side neighbors had a shower... Not to mention all of noise from the foyer, you could hear everything - people entering and exiting their rooms, footsteps, people using the stairs, room service banging about!! It was awful. I've never experienced a room with such bad sound issues. It's a shame because other than sound, it was a lovely room. But avoid if you like a nice sleep. 阅读更多信息

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We stay for one night as part of return journey from Easter holiday. Staff were helpful and keen to help in any way. Sudly we have to leve early in the morning so did not have chance to have breakfast.

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Very clean and comfortable rooms. Excellent service.

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The hotel was really nice, the personnel very polite and informative!

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It's easy to find the hotel from Salzburg Bahnhof, and the congress and Mirabell Palace are nearby. But the price is a little high if comparing with other hotels, and floor cleanness is bad in the room, it can't be a 4-star hotel from it's overall condition.

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Excellently sited hotel. Walking distancto staion and old town, Direct bus to Salzburg Airport and Arena. Very comfortable, will definately stay there next time we're in Salzburg.

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great room, very clean and friendly staff. Has its own restaurant and serves a great breakfast. If you didn't book the room with breakfast it can get quite expensive ($15.00/person) and parking is pretty bad in the area. If you use the small parking lot the hotel keeps nearby, it will cost you another $14.00 per day. Location is convenient, right next […] to the train station with public transportation almost around the corner. 阅读更多信息

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We got a very large room for the family. The maid was very friendly, as was the staff. We had to walk to another hotel to get our Salzburg card though. Other than that, it was a good place to stay for the value and location.

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nice city will go again

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Excellent service, especially from receptionist. Once again Great Western standard.

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i have stay there 4 nights its close to trainstation but i am not able to sleep there becasue of noise from heating system and train station. hotel customer service is very bad hotel staff charges extra such as salzburg city which not explain when i book this trip. i am not recommened anyone this hotel because of customer service and noise .

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Outstanding hotel. It was located in a nice part of town and I had access to public transportation. The restaurant had a good variety of foods for breakfast, and there was plenty of German food to eat, which I was looking for.

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Only one issue, inside of kettle was fairly disgusting. Not huge drinkers of coffee/tea so didn't offend us too much.

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excellent hotel attached to an excellent bar. Great location between railway station and the old town. If you are thinking of coming to Salzburg - stay here!

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Did not start well book a room for three of us and only two beds in the room but staff were very quick to sort this out

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The hotel itself was very flash and the reception staff were friendly and informative but the room was not cleaned well. We were left two cups, one was chipped and cracked. I left it out to be changed, the cleaner took it away, did not replace it and left the second one unwashed. The tea and coffee was never replaced or topped up. The room / bathroom […] was cleaned minimally. 阅读更多信息

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We paid a fairly high price for this hotel because we wanted to ensure comfort as it was the beginning of our trip. The staff was amazingly friendly and knowledgable. The room was spotless and the hotel felt very well maintained. It is unlike the Sheratons that I have stayed at around the US and in Canada, as obviously it was in Europe and the room […] was smaller. However, it was quite roomy comparred to other hotels that I have stayed at in Europe. The mattress was very comfortable and all the amenities were available. The valet parking was excellent as finding parking in Zurich can be quite challenging. It was a bit of a walk to the main shopping and restaurant districts but a very short walk to the water. It was very quiet and relaxing. There was free WIFI available in the lobby which was lovely. However, for some reason my iPhone could not connect to it, but my iPad could. They have computers free of charge but did not work very well! One would not allow me on Hotmail and the other took close to 2 minutes to load up an email(not exaggerating this time at all). If you have a wireless device, I highly recommend bringing it. We made the staff aware of the computer issues and they said that it has happened in the past and they would get in contact with the IT department immediately. Hopefully that has been resolved as it was the only downside to our stay! 阅读更多信息

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It was a great 4-star hotel, at a great location with a fantastic price. Excellent value for money!

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Very convenient location and nice-sized rooms for families. A great value in the winter.

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Not enough room to put two suitcases , one had to be out above the cupboard, comfortable beds easy walk from train station and walk to the old town. Breakfast wasnt included in our rate , good breakfast across road at coffee to go. Convenient, one of cheaper hotels

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Great hotel in convienient location, 5 minutes from main railway station and 15 minutes to the city center through beatiful Mirabel gardens. Excellent service, clean and large rooms. Good restaurant on the first floor.

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Hotel is located close to train station, a plus for those traveling by train. It was clean and comfortable. The restaurant located in the hotel was excellent. Would recommend the hotel and restaurant.

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This is just a room. Don't expect luxury, even though the front desk staff are very friendly and helpful. The staff really are the best thing about this hotel. It's a non-smoking hotel, but the smell of cigarette smoke was pervasive in all the common areas - likely because of the smokey attached restaurant (which is very good by the way if you don't […] mind the smoke). No air circulation in our room. We had to leave the windows open so we wouldn't bake. Hotel is near the train station, but believe me, that is not where you want to be in Salzburg. You want to be in the old town. It's about a 20-minute walk (if you're fast) from this hotel to the action, shopping and restaurants of the old town. We probably would not stay here again, but if you're desperate for a room, it will do for a night or two. 阅读更多信息

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Ok hotel - trains are deafening if you have the windows open. Rooms could use some updating but are clean and well kept. Easy access to the train station and sights. Basically cheaply priced hotels are priced that way for a reason ! Skip the wildly overpriced breakfast and go find a bakery.. . .restaurant was just ok. I would consider staying again […] on the more expensive/quieter side of the hotel. The staff seemed helpful but I didn't require any assistance either. Would recommend if you are on a budget. ... or arriving late and don't want to wander the streets looking for your hotel. . . . If you are high maintenance this will not be the place for you. 阅读更多信息

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This is a very good hotel, they even supply a kettle and sachets of coffee and tea free of charge, there is also small fridge, and by the way they have a safety deposit box free of charge, fantastic.

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Staff was very nice and helpful. We were able to book a tour through them and they arranged to have the tour guide pick us up in the lobby and were able to hold our bags while we were away. Plus free internet! My only gripe is that the information in the room said that breakfast was complimentary but when we filled our plates at the buffet and sat […] down they asked our room number then told us we had to pay. Therefore we ended up paying $26 for 2 people when if knew we had to pay we would have gone some place cheaper. 阅读更多信息

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The room was way too hot, but, because the hotel is right neaqr the train station, you could not cool the room by opening the window, since the noise would keep you awake. The bed was like a rock, but the staff very helpfully supplied a foam pad, which helped slightly. All the food in the restaurant was so salty as to be inedible; we found good food […] a few blocks away at the Pitter restaurant. The staff was generally helpful, doing such things as locating a bandaid and printing out my boarding pass for the return trip. A minor point of deception: the hotel's website said that breakfast was included in the room charge. Expedia did not give me any documentaiton to suggest that the discounted room I booked through them would not include the breakfast. The charge for the breakfast, which I wound up paying to save time before conference sessions, negated any savings I made by booking through Expedia. The main reason to stay there was because the conference I was attending was there, so staying there simplified that aspect of things. Otherwise, I've been in lots better places. 阅读更多信息

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The Best Western Stieglbrau in Salzburg is overall a good hotel. I stayed in a single room, which consisted of a twin bed, a desk, and a TV, with a very nice bathroom. The room was made up nicely for me everyday, and the staff at the hotel was always very nice and willing to help. The restaurant was nice as well, serving breakfast, lunch, and dinner […] for affordable prices. This is a hotel without any frills, and for those looking for an economical deal, it is a good one. 阅读更多信息

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best way to get to hotel is by taxi, which was reasonable. Train station is 10 minutes walking distance to hotel. Grocery stores and shopping is easy walking. visiting th sights are walking distance. Staff at hotel are tourist trained and able to answer all tourist questions. They hve a very nice toruist brochure rck and train schedule availbale near […] the front desk.Would recommend this hotel to others. 阅读更多信息

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The location was convenient and the room itself was quite good but the view was not attractive. The staff were business like but not friendly.

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This hotel is very noisy and the staff steered us in the wrong direction and were downright rude when we needed something.... Would never stay here again.

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Hotel conveniently located by the train station and not far from the city centre,however that means railways are close to the hotel so you need good earplugs or you'll learn whole timetable of night trains by heart after two days of staying there.Also it is high time to think about refurbishment cause carpets,walls and bathroom call for it.

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This hotel is a short taxi ride (approx. 7 Euros) from the train station and minutes to the Old Town. It is traditionally furnished. Street noise is audible from our street facing room at night. I suggest requesting a non-street facing room. Our daughter had a single room at the back leading to a pleasant patio. One reception (Nicole) was pleasant […] and helpful while the one on another shift was too busy talking to her colleague or doing her own thing to pay attention to the customers. There is a cafe 100 meters across the street by the university that serves breakfast. 阅读更多信息

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