Excellent service, part of Accolade hospitality group, is a sure bet of value trusted service; smiles were abundance everywhere, everyone are very helpful and you even get birthday cake and song of reception of greetings as I saw with pre-request ahead to surprise your companion. The room is good, bedsheets and towels are clean; air condition is good, fridge is cold, tv is ok with reception and channels. The only thing are shower pressure is a bit weak, there are ants on 7th floor by the pool and a few sipped in the room that got my attention. A little pesticide will do the job; there’s handyman at work regularly as I saw to maintain the quality of each room, so all in all, with convenience to the beach and shopping and eating, I will come back any time. There’s hard rock and holiday inn next door, hooters by the corner, what more can you ask for. The concierge was very helpful with umbrellas and taxi service to airport and guidances; the breakfast was excellent, a must try with value and service. The doormen and bell boy was very helpful also, well job by Accolade with training and hotel management. Keep up the good work! The reception drink was alright but can improve certainly with better assistance on mix. Next time in Patong, I will come back for sure!
