We used this hotel for the first time whilst visiting our son at uni.
We were initially very pleased with this hotel and we really enjoyed the Indian food in the restaurant. However, we were not made aware of an event that involved very loud music until midnight. We were also given a room that faced directly onto the disco. When checking in, there was a sign up about the event. I asked if we would hear it from our room and we were told ‘definitely’ so we requested a quieter room. This was not possible.
Best practice would be to inform us ahead so that we could’ve booked somewhere else or reserve the quieter placed rooms for guests not attending the events.
The room was lovely though and once the event finished, the hotel was quiet. Not sure I would stay there again due to the lack of sleep which is such a shame as we really liked the hotel.
claire
claire,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 3 月 27 日
The room was clean, spacious and well furnished,and the hotel itself looked luxurious. The staff team were professional and polite.
The prices of the food in the restaurant were a bit too high and the service thwre was slow, but the experience was still good.
I'll definitely stay in the hotel again,and cant wait to use the spa next time.
Monika
Monika,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 19 日
Staff were good. Parking good. Food average
Phil
Phil,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 19 日
Goid parking, food is decidedly average
Phil
Phil,2 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 19 日
Was fine. Good parking
Philip
Philip,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 17 日
Great stay, wish I could have stayed longer. Food and staff were great and slept really well.
Gail Freedman.
Gail
Gail,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 15 日
Unfortunately not long before our booking we were told a party would be noisy till midnight, then although you make bookings for families i was told the children could not use the pool. The hotel and grounds were beautiful but the room could have been better. The bath was coming away from the front, the curtains were hanging off its hooks and let the light in the morning and the menu for room service was stained. We did enjoy the breakfast which was delicious.
Rashpal
Rashpal,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 3 月 13 日
Have previously emailed with a complaint that we had booked and paid for a superior double room with a king bed which was confirmed by email. Actual bed as confirmed by hotel reception was a standard double as room was not large enough for king size bed plus furniture. I requested your comments re possible refund as we did not receive what we had paid for. I still await your response
John
John,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 7 日
This is a lovely hotel,hot water,big bath and shower,good bed,great staff,good food.
Highly reccomend this place,will be returning.
MARY
MARY,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 1 日
Clean room, comfortable bed. Good food and staff were very accommodating and helpful.
Margaret
Margaret,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 27 日
Nice staff very helpful , rooms very nice and comfortable and a good gym for a hotel
John
John,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 25 日
Rob
Rob,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 21 日
good location and value for money
GRAHAM
GRAHAM,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 19 日
Rickeno
Rickeno,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 14 日
Sky
Sky,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 12 日
The room had a constant fizzing sound fun the air conditioner, the light at the table flickered constantly, the loo roll holder was loose, the fridge did not refrigerate. The smoke alarm illuminated the room on n off every few seconds throughout the night,.no eye masks on offer to rectify. The rest toom next to pool smelt strongly of body odour.
Clare
Clare,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 11 日
Simon
Simon,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 9 日
Norbert
Norbert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 5 日
Jasleen
Jasleen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 2 日
Fantastic
James
James,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 27 日
Polite staff, nice food and breakfast
Calvin
Calvin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 26 日
The entire hotel is really well kept everything is clean and bright they obviously take pride in it and the old building is lovely Staff are all really friendly and make you feel welcome from reception to the spa and bar area