The room was clean, the staff was very friendly and pleasant. The wait time for breakfast seemed to be a little long but overall the experience was nice.
Denise
Denise,2 晚行程
已验证
8/10 非常棒
2026 年 5 月 20 日
Clean room
Juan
Juan,4 晚行程
已验证
10/10 绝佳
2026 年 3 月 8 日
We loved it- room was clean- the whole hotel was clean, staff was amazing
Christy
Christy,3 晚行程
已验证
10/10 绝佳
2026 年 3 月 9 日
Beds were soft, our room was large, the restaurant downstairs was accommodating.
Shana
Shana,3 晚行程
已验证
2/10 较差
2026 年 6 月 7 日
Terrible hotel and terrible staff. I was visiting a family member at VCU who was in ICU. I contacted the hotel through hotels.com to let them know I wasn’t going to make it that night and when I arrived in the AM they had cancelled my booking for both nights and wouldn’t let me check in even for the 2nd night even though I had reached out to them. Thanks goodness I booked through hotels.com who were able to grant me one key points to cover another stay despite what the hotel did. Wouldn’t recommend staying here to anyone but a big thanks to hotels.com
Merri
Merri,2 晚行程
已验证
8/10 非常棒
2026 年 5 月 11 日
Carpet in hallway was lifted In a lot of areas
Dave
Dave,2 晚行程
已验证
10/10 绝佳
2026 年 3 月 20 日
jazz night was great!
Patricia
Patricia,2 晚行程
已验证
10/10 绝佳
2025 年 12 月 23 日
Great stay
Shawn
Shawn,2 晚行程
已验证
10/10 绝佳
2026 年 3 月 27 日
The room was nice and quiet. Elevators were always available.
john
john,2 晚行程
已验证
4/10 一般
2026 年 6 月 5 日
I was not impressed. The pool was very dirty on the surface. There were towels on the floor and no staff to be seen. The room was very dark with no good lights. The breakfast was complicated and the vouchers were not given to me on checkin. Also the shower was cold for the first 3 nights and i had to move room. There was no responsibility taken by management for the shower issue and i was told everything was ok. Manager was not seen at all during my stay
Kenneth
Kenneth,5 晚行程
已验证
10/10 绝佳
2026 年 1 月 19 日
The staff from check in to check out were friendly and efficient. I appreciated the courtesy and the ease of checking in and out.
Brittany
Brittany,4 晚行程
已验证
10/10 绝佳
2025 年 12 月 25 日
Nice place to stay while visiting my daughter at VCU.
Amy
Amy,1 晚行程
已验证
10/10 绝佳
2025 年 12 月 24 日
Staff was very welcoming and friendly, check in went extremely smooth and quick.
Nicole
Nicole,1 晚行程
已验证
8/10 非常棒
2025 年 12 月 24 日
Clean room and hotel overall
Franco
Franco,1 晚行程
已验证
6/10 不错
2026 年 4 月 13 日
There was no microwave in my room. Someone brought me an old half functioning one. The doors to the other room slammed all night that kept me awake. The door to the bathroom was worn and had damage on it.
Linda
Linda,6 晚行程
已验证
4/10 一般
2026 年 3 月 7 日
Staff was all excellent. There is no on-site self parking and the valet shut down. Had to go find parking. Room was clean on arrival, but was not cleaned before the 2nd night.
Kevin
Kevin,2 晚行程
已验证
6/10 不错
2026 年 4 月 12 日
The rooms are outdated and not very clean at least bedding was clean. There is a lot of upkeep and maintenance the rooms need. We ended up doing the breakfast buffet and the food did not feel fresh it was a waste of money. The staff however was very friendly and helpful. The bar is very nice and again the service is excellent.
We also ended up having to move rooms because there was work being done to the pool and there was a very strong paint thinner smell in our room and halls near the elevator. We traveled with our baby so we requested to move rooms. The staff moved us right away to accommodate us.
Joselyn
Joselyn,2 晚行程
已验证
10/10 绝佳
2025 年 12 月 3 日
Everything was excellent
Michael
Michael,2 晚行程
已验证
10/10 绝佳
2025 年 11 月 17 日
Everything was very nice!
Susan
Susan,2 晚行程
已验证
10/10 绝佳
2026 年 1 月 20 日
The king size bedroom was nice. Super spacious. Their restaurant was also very good and the location of parking and proximity to the convention wasn’t too bad at all. It was about a block away.
Jilaine
Jilaine,1 晚行程
已验证
8/10 非常棒
2026 年 2 月 1 日
Great staff only not 5 stars because I heard loud traffic all night long. Comfortable beds!!