Hotels in Vila Franca da Serra

"Breakfast was pretty average and rooms very nice and clean. Staff was very quiet - could have been a bit more welcoming but we had limited interaction so not a huge deal."

"We had to leave without staying. Their promo said wheelchair accessible parking so we thought that meant that handicapped people could stay there. When we got there we were told our room was on an upper floor with no elevator. They told us there were no rooms to match our expectations but we were offered a first floor room in an annex which was a very long walk across uneven floors and not the same view or accommodations as we had paid for. They admitted the potential room was inferior to the one we paid for. On the way to check out the room we had to pass through long musty walkways. My wife almost immediately had breathing difficulties due to the musty air. It was immediately obvious that we could not stay. We notified front desk and asked for a refund due to the multiple disappointments and health issue. We have not heard from them since."

"Lovely area. "

"Room was clean and spacious. Amenities were excellent. Being a Tesla Supercharger location helped a lot in booking this reservation. Also breakfast was quite good with local quality products."

"Good Hotel, in centre of Viseu. I will book again"

"First impressions are everything and the lovely staff gave us a very warm welcome complete with a glass of port, as well as a tour of the property upon arrival. The spa was very clean and zen, and our panarama suite had a lovely Mountain View. We dined in Fatiga, the restaurant on property and it was fantastic!! The food, service and ambiance were perfection!"

"the staff is the best"

"Bit run down, needs painting and carets cleaning"

"Great location. Friendly staff"