Hotels in Ruabon

"The rooms are very dated and tired. It did not live up to it's 4* reputation. Additionally the breakfast buffet was poorly managed, understaffed,"

"Rooms were nice and were clean. Only negatives were 1) there's not really a desk in the room . Only a round stool with no back on it so difficult if you're using the hotel for business. 2) There were no vegan main meals on the menu which is disappointing."

"I really wanted to like this place because it’s a nice setting, but unfortunately, the experience was marred by a very tired room that clearly hasn't seen a deep clean or maintenance in a long time. The Room Condition The level of neglect was honestly shocking. • Walls & Carpets: The room is full of scuffs and what looks like possible blood splatter on the walls (see photos). • Maintenance: Cracks in the plaster and chipped paint throughout made the space feel grimy rather than cozy. Sleep Quality If you’re looking for a restful night, look elsewhere. • The Bed: I dealt with a lumpy, uncomfortable bed paired with thin, uncomfortable pillows that offered zero support. • Noise: To make matters worse, my room backed onto the yard. There is a loud generator noise throughout the night that made it nearly impossible to sleep. Bottom line: It's a shame because the exterior and grounds are lovely, but the interiors are in desperate need of an overhaul. I wouldn't recommend staying here until they address the hygiene and noise issues."

"Inconsiderate management of relevant information impacting stay "

"Review for The Wild Pheasant Hotel & Spa – Saturday 6th May 2026 We had a wonderful stay at the Wild Pheasant Hotel & Spa on Saturday 6th May and I can’t recommend it highly enough. From the moment we arrived, the standard of cleanliness really stood out. Our room was spotless, and the same high standard continued throughout the entire hotel – everything felt fresh, well-maintained, and beautifully presented. The breakfast was absolutely AMAZING! The selection was excellent, everything was cooked to perfection, and the quality of the ingredients really shone through. It was one of the best hotel breakfasts we’ve had in a long time. However, what really made our stay special was Mel on reception. She went above and beyond to make us feel welcome and looked after. Mel is the friendliest, most helpful person you could hope to meet – she was genuinely lovely to chat with and gave us brilliant recommendations of places to visit in the area. Her warmth and professionalism made a big difference to our experience. She is a real credit to the hotel and the whole team. We left feeling relaxed, well-rested, and very well looked after. Thank you Wild Pheasant – we’ll definitely be back! Highly recommended. ⭐⭐⭐⭐⭐"

"Lovely hotel in a good location. Beds and pillows really comfy. Staff welcoming and friendly. Car park was full so used racecourse carpark. Not far to walk and only £10 per night.(Hotel is £20). Didnt have any meals in hotel so cant comment on food.Had a lovely 2 night stay."

"Clean room. Comfortable bed. Friendly staff. Great location."

"Lovely& clean warm and quiet if anybody finds anything to moan about they must be a miserable bastxxd "

"Absolutely spotless hotel, food and the staff were first class, plenty of space in the bar and restaurant. Will definitely make a point of staying there when a hotel is needed in that area."